CFPB Consumer Complaint Profile

Kimball, Tirey & St. John LLP

1,053 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

1,053
Total complaints
378
Last 12 months
96.8%
Timely response
40
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Kimball, Tirey & St. John LLP has accumulated 1,053 complaints, placing it #312 by volume. 96.8% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#312
of 3,848 companies by volume
96.8%
answered on time
Debt collection
most-complained product
40
states with complaints
Kimball, Tirey & St. John LLP timely response rate 96.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Rental debt 344
Debt collection - I do not know 204
Debt collection - Other debt 202
Credit reporting or other personal consumer reports - Credit reporting 107
Debt collection - Other (i.e. phone, health club, etc.) 79
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 70
Credit reporting or other personal consumer reports - Other personal consumer report 11
Debt collection - Mortgage debt 11
Debt collection - Credit card debt 5
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 4

Top Issues

1.Attempts to collect debt not owed 347
2.False statements or representation 165
3.Written notification about debt 132
4.Took or threatened to take negative or legal action 109
5.Incorrect information on your report 97
6.Improper use of your report 41
7.Cont'd attempts collect debt not owed 39
8.Problem with a company's investigation into an existing problem 27
9.Disclosure verification of debt 22
10.Problem with a credit reporting company's investigation into an existing problem 21

Complaints by Year

Year Complaints
2013 4
2014 19
2015 19
2016 37
2017 47
2018 47
2019 46
2020 40
2021 69
2022 55
2023 72
2024 143
2025 379
2026 76

Complaints by State (Top 15)

California 793
Texas 39
Nevada 21
Arizona 21
Florida 19
Georgia 19
New York 14
Virginia 11
Illinois 10
North Carolina 9
South Carolina 8
Tennessee 7
Ohio 7
Washington 7
Michigan 6

Company Responses

Closed with explanation 1,038
Closed 8
Closed with non-monetary relief 5
In progress 2

What the CFPB Complaint Record Shows for Kimball, Tirey & St. John LLP

1,053 complaints against Kimball, Tirey & St. John LLP appear in the CFPB record, including 378 from the trailing year. The 40 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

96.8% of CFPB-forwarded complaints against Kimball, Tirey & St. John LLP get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 19.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.5% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kimball, Tirey & St. John LLP have?

1,053 complaints have been filed against Kimball, Tirey & St. John LLP with the CFPB overall - 378 of them in the past year.

Does Kimball, Tirey & St. John LLP respond to complaints on time?

Kimball, Tirey & St. John LLP's CFPB timely-response rate is 96.8%. That is a strong response record by CFPB standards.

What product generates the most complaints for Kimball, Tirey & St. John LLP?

Among all products tied to Kimball, Tirey & St. John LLP, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Kimball, Tirey & St. John LLP?

The most common issue reported by consumers about Kimball, Tirey & St. John LLP is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Kimball, Tirey & St. John LLP?

You can file a complaint against Kimball, Tirey & St. John LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kimball, Tirey & St. John LLP?

Kimball, Tirey & St. John LLP has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.