CFPB Consumer Complaint Profile
Kimball, Tirey & St. John LLP
1,053 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,053
- Total complaints
- Among the highest
- 378
- Last 12 months
- 96.8%
- Timely response
- Below median
- 40
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Kimball, Tirey & St. John LLP has accumulated 1,053 complaints, placing it #313 by volume. On-time replies land at 96.8%, the 38th percentile for the 100+ complaint peer group.
- #313
- of 3,843 companies by volume
- 96.8%
- on time (38th pctile)
- Debt collection
- most-complained product
- 40
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kimball, Tirey & St. John LLP vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.8% Around the middle higher than 38% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 143 in 2024 to 379 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 19 |
| 2015 | 19 |
| 2016 | 37 |
| 2017 | 47 |
| 2018 | 47 |
| 2019 | 46 |
| 2020 | 40 |
| 2021 | 69 |
| 2022 | 55 |
| 2023 | 72 |
| 2024 | 143 |
| 2025 | 379 |
| 2026year in progress | 76 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kimball, Tirey & St. John LLP
1,053 complaints against Kimball, Tirey & St. John LLP appear in the CFPB record, including 378 from the trailing year. The 40 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Kimball, Tirey & St. John LLP draw a 96.8% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 19.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kimball, Tirey & St. John LLP have?
1,053 complaints have been filed against Kimball, Tirey & St. John LLP with the CFPB overall - 378 of them in the past year.
Does Kimball, Tirey & St. John LLP respond to complaints on time?
Kimball, Tirey & St. John LLP's CFPB timely-response rate is 96.8%. That is a strong response record by CFPB standards.
What product generates the most complaints for Kimball, Tirey & St. John LLP?
Among all products tied to Kimball, Tirey & St. John LLP, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kimball, Tirey & St. John LLP?
The most common issue reported by consumers about Kimball, Tirey & St. John LLP is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Kimball, Tirey & St. John LLP?
You can file a complaint against Kimball, Tirey & St. John LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kimball, Tirey & St. John LLP?
Kimball, Tirey & St. John LLP has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kimball, Tirey & St. John LLP: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,053 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (19.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.