CFPB Consumer Complaint Profile
URS Holding, LLC
1,045 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,045
- Total complaints
- Among the highest
- 12
- Last 12 months
- 97.1%
- Timely response
- Below median
- 49
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, URS Holding, LLC has accumulated 1,045 complaints, placing it #316 by volume. On-time replies land at 97.1%, the 40th percentile for the 100+ complaint peer group.
- #316
- of 3,843 companies by volume
- 97.1%
- on time (40th pctile)
- Debt collection
- most-complained product
- 49
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
URS Holding, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.1% Around the middle higher than 40% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 71 |
| 2014 | 185 |
| 2015 | 199 |
| 2016 | 137 |
| 2017 | 102 |
| 2018 | 131 |
| 2019 | 102 |
| 2020 | 27 |
| 2021 | 9 |
| 2022 | 33 |
| 2023 | 30 |
| 2024 | 5 |
| 2025 | 10 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for URS Holding, LLC
URS Holding, LLC carries 1,045 complaints in the CFPB's database, 12 of them filed within the past 12 months. Consumers spanning 49 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
URS Holding, LLC's timely response rate stands at 97.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 16.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 3.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does URS Holding, LLC have?
1,045 complaints have been filed against URS Holding, LLC with the CFPB overall - 12 of them in the past year.
Does URS Holding, LLC respond to complaints on time?
URS Holding, LLC's CFPB timely-response rate is 97.1%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for URS Holding, LLC?
Among all products tied to URS Holding, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with URS Holding, LLC?
Consumers most often cite "Communication tactics" when complaining about URS Holding, LLC; the full issue list with counts is above.
How do I file a complaint against URS Holding, LLC?
You can file a complaint against URS Holding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about URS Holding, LLC?
URS Holding, LLC has drawn CFPB complaints from 49 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for URS Holding, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,045 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.