CFPB Consumer Complaint Profile

Credit Wise Recovery Solution LLC

Consumers have filed 49 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

49
Total complaints
Mid-range
0
Last 12 months
2%
Timely response
Bottom decile
20
States affected

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The verdict

Credit Wise Recovery Solution LLC ranks #1855 of 3,843 financial companies by CFPB complaint volume, with 49 complaints on record. Its on-time response rate is 2%, the 0th percentile among companies with 100+ complaints.

#1855
of 3,843 companies by volume
2%
on time (0th pctile)
Credit reporting, cr…
most-complained product
20
states with complaints
F
PlainCredit Trust Score
30/100
Credit Wise Recovery Solution LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 2.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Credit Wise Recovery Solution LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

2% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2021 to 2022 complete years

  • Annual CFPB complaint volume moved from 22 in 2021 to 4 in 2022 (2021 → 2022).

See the full year-over-year release diff

Credit Wise Recovery Solution LLC timely response rate 2.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 40
Credit card or prepaid card - General-purpose credit card or charge card 3
Debt collection - Medical debt 2
Debt collection - I do not know 2
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1
Debt collection - Credit card debt 1

Top Issues

1.Incorrect information on your report 29
2.Improper use of your report 5
3.Problem with a credit reporting company's investigation into an existing problem 4
4.Attempts to collect debt not owed 3
5.Problem with fraud alerts or security freezes 2
6.Cont'd attempts collect debt not owed 2
7.Problem with customer service 1
8.Problem with a purchase shown on your statement 1
9.Credit monitoring or identity theft protection services 1
10.Getting a credit card 1

Complaints by Year

Year Complaints
2015 1
2017 1
2019 12
2020 9
2021 22
2022 4

Complaints by State (Top 15)

New York 11
Texas 6
Florida 5
Pennsylvania 4
Louisiana 3
New Jersey 3
Ohio 2
California 2
Arizona 1
South Carolina 1
Oregon 1
Colorado 1
Delaware 1
Georgia 1
Wisconsin 1

Company Responses

Untimely response 47
Closed with explanation 2

What the CFPB Complaint Record Shows for Credit Wise Recovery Solution LLC

49 complaints against Credit Wise Recovery Solution LLC appear in the CFPB record, including 0 from the trailing year. The 20 states and territories represented put this footprint in multi-regional territory. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Credit Wise Recovery Solution LLC draw a 2% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Credit Wise Recovery Solution LLC have?

49 complaints have been filed against Credit Wise Recovery Solution LLC with the CFPB overall - 0 of them in the past year.

Does Credit Wise Recovery Solution LLC respond to complaints on time?

Credit Wise Recovery Solution LLC's CFPB timely-response rate is 2%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Credit Wise Recovery Solution LLC?

"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Credit Wise Recovery Solution LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Credit Wise Recovery Solution LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Credit Wise Recovery Solution LLC - see all issues and counts above.

How do I file a complaint against Credit Wise Recovery Solution LLC?

You can file a complaint against Credit Wise Recovery Solution LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Credit Wise Recovery Solution LLC?

Consumers in 20 states and territories have filed complaints about Credit Wise Recovery Solution LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Credit Wise Recovery Solution LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026