CFPB Consumer Complaint Profile
Cresco Capital Inc.
Behind the 88 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 88
- Total complaints
- Mid-range
- 11
- Last 12 months
- 73.9%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
Cresco Capital Inc. ranks #1409 of 3,843 financial companies by CFPB complaint volume, with 88 complaints on record. Its on-time response rate is 73.9%, the 7th percentile among companies with 100+ complaints.
- #1409
- of 3,843 companies by volume
- 73.9%
- on time (7th pctile)
- Credit reporting, cr…
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cresco Capital Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
73.9% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 7 |
| 2020 | 11 |
| 2021 | 20 |
| 2022 | 18 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 12 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cresco Capital Inc.
88 complaints against Cresco Capital Inc. appear in the CFPB record, including 11 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Cresco Capital Inc.'s timely response rate stands at 73.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cresco Capital Inc. have?
88 complaints have been filed against Cresco Capital Inc. with the CFPB overall - 11 of them in the past year.
Does Cresco Capital Inc. respond to complaints on time?
Cresco Capital Inc.'s CFPB timely-response rate is 73.9%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Cresco Capital Inc.?
Among all products tied to Cresco Capital Inc., "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cresco Capital Inc.?
Consumers most often cite "Improper use of your report" when complaining about Cresco Capital Inc.; the full issue list with counts is above.
How do I file a complaint against Cresco Capital Inc.?
You can file a complaint against Cresco Capital Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cresco Capital Inc.?
Consumers in 19 states and territories have filed complaints about Cresco Capital Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Cresco Capital Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.