CFPB Consumer Complaint Profile
DFC Global Corp.
233 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 233
- Total complaints
- Above average
- 10
- Last 12 months
- 86.3%
- Timely response
- Bottom quartile
- 28
- States affected
The verdict
DFC Global Corp. ranks #822 of 3,843 financial companies by CFPB complaint volume, with 233 complaints on record. It posts a 86.3% on-time response rate, the 13th percentile among companies with 100+ complaints.
- #822
- of 3,843 companies by volume
- 86.3%
- on time (13th pctile)
- Credit reporting, cr…
- most-complained product
- 28
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
DFC Global Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.3% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 25 |
| 2015 | 18 |
| 2016 | 14 |
| 2017 | 10 |
| 2018 | 13 |
| 2019 | 30 |
| 2020 | 15 |
| 2021 | 19 |
| 2022 | 14 |
| 2023 | 32 |
| 2024 | 16 |
| 2025 | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for DFC Global Corp.
The CFPB Consumer Complaint Database has logged 233 complaints against DFC Global Corp. overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 28 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Credit reporting, credit repair services, or other personal consumer reports," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
DFC Global Corp.'s timely response rate stands at 86.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 20.8% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 16.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does DFC Global Corp. have?
233 complaints have been filed against DFC Global Corp. with the CFPB overall - 10 of them in the past year.
Does DFC Global Corp. respond to complaints on time?
DFC Global Corp. has a 86.3% timely response rate to CFPB complaints.
What product generates the most complaints for DFC Global Corp.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against DFC Global Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with DFC Global Corp.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about DFC Global Corp.; the full issue list with counts is above.
How do I file a complaint against DFC Global Corp.?
You can file a complaint against DFC Global Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about DFC Global Corp.?
Consumers in 28 states and territories have filed complaints about DFC Global Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for DFC Global Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20.8% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.