CFPB Consumer Complaint Profile
Duvera Billing Services, LLC
Consumers have filed 793 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 793
- Total complaints
- 103
- Last 12 months
- 97.6%
- Timely response
- 42
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Duvera Billing Services, LLC sits at #385, with 793 complaints logged. It answers 97.6% of complaints on time - above the 93% median for companies with 100+ complaints.
- #385
- of 3,848 companies by volume
- 97.6%
- answered on time
- Credit reporting or …
- most-complained product
- 42
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 24 |
| 2015 | 35 |
| 2016 | 14 |
| 2017 | 20 |
| 2018 | 26 |
| 2019 | 39 |
| 2020 | 36 |
| 2021 | 67 |
| 2022 | 98 |
| 2023 | 108 |
| 2024 | 178 |
| 2025 | 130 |
| 2026 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Duvera Billing Services, LLC
The CFPB Consumer Complaint Database has logged 793 complaints against Duvera Billing Services, LLC overall, with 103 of those filed in the trailing 12 months. Reports have come from consumers in 42 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Duvera Billing Services, LLC answers 97.6% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 11.8% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 2.8% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Duvera Billing Services, LLC have?
793 complaints have been filed against Duvera Billing Services, LLC with the CFPB overall - 103 of them in the past year.
Does Duvera Billing Services, LLC respond to complaints on time?
Duvera Billing Services, LLC's CFPB timely-response rate is 97.6%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Duvera Billing Services, LLC?
The most complained-about product for Duvera Billing Services, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Duvera Billing Services, LLC?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about Duvera Billing Services, LLC; the full issue list with counts is above.
How do I file a complaint against Duvera Billing Services, LLC?
You can file a complaint against Duvera Billing Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Duvera Billing Services, LLC?
The CFPB has recorded complaints against Duvera Billing Services, LLC from 42 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~793)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.