CFPB Consumer Complaint Profile
E-Backgroundchecks.com, Inc.
49 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 49
- Total complaints
- Mid-range
- 7
- Last 12 months
- 95.9%
- Timely response
- Below median
- 19
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, E-Backgroundchecks.com, Inc. has accumulated 49 complaints, placing it #1855 by volume. Its on-time response rate is 95.9%, the 33rd percentile among companies with 100+ complaints.
- #1855
- of 3,843 companies by volume
- 95.9%
- on time (33rd pctile)
- Credit reporting, cr…
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
E-Backgroundchecks.com, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.9% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 6 |
| 2018 | 6 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 5 |
| 2023 | 8 |
| 2024 | 6 |
| 2025 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for E-Backgroundchecks.com, Inc.
E-Backgroundchecks.com, Inc. carries 49 complaints in the CFPB's database, 7 of them filed within the past 12 months. Consumers spanning 19 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against E-Backgroundchecks.com, Inc. draw a 95.9% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does E-Backgroundchecks.com, Inc. have?
49 complaints have been filed against E-Backgroundchecks.com, Inc. with the CFPB overall - 7 of them in the past year.
Does E-Backgroundchecks.com, Inc. respond to complaints on time?
CFPB complaints against E-Backgroundchecks.com, Inc. draw a 95.9% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for E-Backgroundchecks.com, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against E-Backgroundchecks.com, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with E-Backgroundchecks.com, Inc.?
The most common issue reported by consumers about E-Backgroundchecks.com, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against E-Backgroundchecks.com, Inc.?
You can file a complaint against E-Backgroundchecks.com, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about E-Backgroundchecks.com, Inc.?
E-Backgroundchecks.com, Inc. has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for E-Backgroundchecks.com, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.