CFPB Consumer Complaint Profile
Eagle Accounts Group, Inc.
What 164 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 164
- Total complaints
- 3
- Last 12 months
- 97.6%
- Timely response
- 31
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Eagle Accounts Group, Inc. has accumulated 164 complaints, placing it #1046 by volume. 97.6% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #1046
- of 3,848 companies by volume
- 97.6%
- answered on time
- Credit reporting, cr…
- most-complained product
- 31
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 4 |
| 2017 | 19 |
| 2018 | 36 |
| 2019 | 28 |
| 2020 | 51 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 1 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Eagle Accounts Group, Inc.
164 complaints against Eagle Accounts Group, Inc. appear in the CFPB record, including 3 from the trailing year. The 31 states and territories represented put this footprint in multi-regional territory. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Eagle Accounts Group, Inc. answers 97.6% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 18.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Eagle Accounts Group, Inc. have?
The CFPB has logged 164 complaints against Eagle Accounts Group, Inc. to date, of which 3 came in over the last 12 months.
Does Eagle Accounts Group, Inc. respond to complaints on time?
97.6% of the CFPB complaints against Eagle Accounts Group, Inc. get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Eagle Accounts Group, Inc.?
The most complained-about product for Eagle Accounts Group, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Eagle Accounts Group, Inc.?
The most common issue reported by consumers about Eagle Accounts Group, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Eagle Accounts Group, Inc.?
You can file a complaint against Eagle Accounts Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Eagle Accounts Group, Inc.?
The CFPB has recorded complaints against Eagle Accounts Group, Inc. from 31 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~164)
Also handles Credit reporting, credit repair services, or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.