CFPB Consumer Complaint Profile
Eagle Accounts Group, Inc.
What 164 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 164
- Total complaints
- Mid-range
- 3
- Last 12 months
- 97.6%
- Timely response
- Below median
- 31
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Eagle Accounts Group, Inc. has accumulated 164 complaints, placing it #1044 by volume. On-time replies land at 97.6%, the 44th percentile for the 100+ complaint peer group.
- #1044
- of 3,843 companies by volume
- 97.6%
- on time (44th pctile)
- Credit reporting, cr…
- most-complained product
- 31
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Eagle Accounts Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.6% Around the middle higher than 44% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 4 |
| 2017 | 19 |
| 2018 | 36 |
| 2019 | 28 |
| 2020 | 51 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 1 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Eagle Accounts Group, Inc.
164 complaints against Eagle Accounts Group, Inc. appear in the CFPB record, including 3 from the trailing year. The 31 states and territories represented put this footprint in multi-regional territory. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Eagle Accounts Group, Inc. posts a 97.6% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 18.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Eagle Accounts Group, Inc. have?
The CFPB has logged 164 complaints against Eagle Accounts Group, Inc. to date, of which 3 came in over the last 12 months.
Does Eagle Accounts Group, Inc. respond to complaints on time?
CFPB complaints against Eagle Accounts Group, Inc. draw a 97.6% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Eagle Accounts Group, Inc.?
The most complained-about product for Eagle Accounts Group, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Eagle Accounts Group, Inc.?
The most common issue reported by consumers about Eagle Accounts Group, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Eagle Accounts Group, Inc.?
You can file a complaint against Eagle Accounts Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Eagle Accounts Group, Inc.?
The CFPB has recorded complaints against Eagle Accounts Group, Inc. from 31 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Eagle Accounts Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.8% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.