CFPB Consumer Complaint Profile
EDvantage LLC
Behind the 73 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 73
- Total complaints
- Mid-range
- 16
- Last 12 months
- 91.8%
- Timely response
- Bottom quartile
- 20
- States affected
The verdict
EDvantage LLC ranks #1525 of 3,843 financial companies by CFPB complaint volume, with 73 complaints on record. On-time replies land at 91.8%, the 21st percentile for the 100+ complaint peer group.
- #1525
- of 3,843 companies by volume
- 91.8%
- on time (21st pctile)
- Student loan
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
EDvantage LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.8% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 6 in 2024 to 19 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 6 |
| 2016 | 4 |
| 2017 | 2 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 3 |
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 6 |
| 2025 | 19 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for EDvantage LLC
73 complaints against EDvantage LLC appear in the CFPB record, including 16 from the trailing year. The 20 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
EDvantage LLC's timely response rate stands at 91.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does EDvantage LLC have?
73 complaints have been filed against EDvantage LLC with the CFPB overall - 16 of them in the past year.
Does EDvantage LLC respond to complaints on time?
EDvantage LLC has a 91.8% timely response rate to CFPB complaints.
What product generates the most complaints for EDvantage LLC?
"Student loan" draws more CFPB complaints against EDvantage LLC than any other product - see the full breakdown above.
What is the most common complaint issue with EDvantage LLC?
The most common issue reported by consumers about EDvantage LLC is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against EDvantage LLC?
You can file a complaint against EDvantage LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about EDvantage LLC?
The CFPB has recorded complaints against EDvantage LLC from 20 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for EDvantage LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.