CFPB Consumer Complaint Profile

Enterprise Acquisitions

What 13 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

13
Total complaints
0
Last 12 months
7.7%
Timely response
8
States affected

The verdict

Enterprise Acquisitions ranks #3413 of 3,848 financial companies by CFPB complaint volume, with 13 complaints on record. It answers 7.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#3413
of 3,848 companies by volume
7.7%
answered on time
Credit reporting, cr…
most-complained product
8
states with complaints
Enterprise Acquisitions timely response rate 7.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 4
Debt collection — Other debt 2
Vehicle loan or lease — Lease 2
Vehicle loan or lease — Loan 2
Debt collection — Non-federal student loan 1
Credit card or prepaid card — General-purpose credit card or charge card 1
Debt collection — I do not know 1

Top Issues

1.Communication tactics 3
2.Incorrect information on your report 3
3.Problems at the end of the loan or lease 2
4.Took or threatened to take negative or legal action 1
5.Getting a loan or lease 1
6.Improper use of your report 1
7.Managing the loan or lease 1
8.Problem with a purchase shown on your statement 1

Complaints by Year

Year Complaints
2013 1
2015 1
2017 1
2018 2
2019 5
2020 1
2021 2

Complaints by State (Top 15)

Michigan 3
Iowa 2
Virginia 2
Ohio 2
Wisconsin 1
Missouri 1
Georgia 1
Pennsylvania 1

Company Responses

Untimely response 11
Closed with explanation 2

What the CFPB Complaint Record Shows for Enterprise Acquisitions

The CFPB Consumer Complaint Database has logged 13 complaints against Enterprise Acquisitions overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Enterprise Acquisitions's timely response rate stands at 7.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Enterprise Acquisitions have?

Enterprise Acquisitions has 13 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Enterprise Acquisitions respond to complaints on time?

Enterprise Acquisitions has a 7.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Enterprise Acquisitions?

The most complained-about product for Enterprise Acquisitions is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Enterprise Acquisitions?

The most common issue reported by consumers about Enterprise Acquisitions is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Enterprise Acquisitions?

You can file a complaint against Enterprise Acquisitions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Enterprise Acquisitions?

Consumers in 8 states and territories have filed complaints about Enterprise Acquisitions with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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