CFPB Consumer Complaint Profile

Equidata, Inc.

What 83 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

83
Total complaints
0
Last 12 months
51.8%
Timely response
19
States affected

The verdict

Equidata, Inc. ranks #1450 of 3,848 financial companies by CFPB complaint volume, with 83 complaints on record. It answers 51.8% of complaints on time — below the 93% median for companies with 100+ complaints.

#1450
of 3,848 companies by volume
51.8%
answered on time
Credit reporting, cr…
most-complained product
19
states with complaints
Equidata, Inc. timely response rate 51.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 37
Debt collection — Other (i.e. phone, health club, etc.) 19
Debt collection — Medical 15
Credit reporting 7
Debt collection — I do not know 4
Credit card or prepaid card — Store credit card 1

Top Issues

1.Incorrect information on your report 24
2.Cont'd attempts collect debt not owed 19
3.Disclosure verification of debt 11
4.Problem with a credit reporting company's investigation into an existing problem 10
5.Incorrect information on credit report 6
6.False statements or representation 4
7.Communication tactics 4
8.Improper use of your report 3
9.Credit reporting company's investigation 1
10.Getting a credit card 1

Complaints by Year

Year Complaints
2013 5
2014 14
2015 12
2016 10
2017 8
2018 9
2019 15
2020 10

Complaints by State (Top 15)

Virginia 22
Texas 14
Maryland 8
Illinois 5
Florida 5
Louisiana 4
Michigan 3
Ohio 3
Pennsylvania 3
California 3
Washington 2
Georgia 2
Arizona 2
North Carolina 2
Kentucky 1

Company Responses

Closed with explanation 46
Untimely response 36
Closed 1

What the CFPB Complaint Record Shows for Equidata, Inc.

The CFPB Consumer Complaint Database has logged 83 complaints against Equidata, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Equidata, Inc.'s timely response rate stands at 51.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 22.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Equidata, Inc. have?

Equidata, Inc. has 83 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Equidata, Inc. respond to complaints on time?

Equidata, Inc. has a 51.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Equidata, Inc.?

The most complained-about product for Equidata, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Equidata, Inc.?

The most common issue reported by consumers about Equidata, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Equidata, Inc.?

You can file a complaint against Equidata, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Equidata, Inc.?

Consumers in 19 states and territories have filed complaints about Equidata, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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