CFPB Consumer Complaint Profile

Farrell Holdings, LLC

Behind the 117 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

117
Total complaints
Mid-range
19
Last 12 months
97.4%
Timely response
Below median
16
States affected

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The verdict

Farrell Holdings, LLC ranks #1243 of 3,843 financial companies by CFPB complaint volume, with 117 complaints on record. On-time replies land at 97.4%, the 42nd percentile for the 100+ complaint peer group.

#1243
of 3,843 companies by volume
97.4%
on time (42nd pctile)
Vehicle loan or lease
most-complained product
16
states with complaints
D
PlainCredit Trust Score
47/100
Farrell Holdings, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.4%
Share of complaints answered within the CFPB response window
Dispute Rate C+ 11.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Farrell Holdings, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.4% Around the middle higher than 42% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Farrell Holdings, LLC timely response rate 97.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 29
Credit reporting or other personal consumer reports - Credit reporting 27
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 16
Debt collection - Auto debt 12
Debt collection - Auto 8
Debt collection - I do not know 7
Consumer Loan - Vehicle loan 6
Credit reporting or other personal consumer reports - Other personal consumer report 4
Vehicle loan or lease - Lease 3
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Incorrect information on your report 23
2.Improper use of your report 18
3.Managing the loan or lease 15
4.Communication tactics 11
5.Repossession 7
6.Written notification about debt 5
7.Attempts to collect debt not owed 5
8.Struggling to pay your loan 4
9.False statements or representation 4
10.Problem with a company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2015 7
2016 10
2017 5
2018 6
2019 3
2020 1
2021 11
2022 11
2023 14
2024 21
2025 23
2026year in progress 5

Complaints by State (Top 15)

Texas 25
Nevada 24
California 13
Arizona 13
Utah 11
Illinois 10
Ohio 7
Louisiana 2
North Dakota 2
Idaho 2
Florida 2
Kentucky 2
Georgia 1
Iowa 1
Wisconsin 1

Company Responses

Closed with explanation 115
Closed 2

What the CFPB Complaint Record Shows for Farrell Holdings, LLC

117 complaints against Farrell Holdings, LLC appear in the CFPB record, including 19 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Farrell Holdings, LLC posts a 97.4% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 11.1% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Farrell Holdings, LLC have?

117 complaints have been filed against Farrell Holdings, LLC with the CFPB overall - 19 of them in the past year.

Does Farrell Holdings, LLC respond to complaints on time?

Farrell Holdings, LLC's CFPB timely-response rate is 97.4%. This is considered excellent.

What product generates the most complaints for Farrell Holdings, LLC?

Among all products tied to Farrell Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Farrell Holdings, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Farrell Holdings, LLC - see all issues and counts above.

How do I file a complaint against Farrell Holdings, LLC?

You can file a complaint against Farrell Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Farrell Holdings, LLC?

The CFPB has recorded complaints against Farrell Holdings, LLC from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Farrell Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026