CFPB Consumer Complaint Profile
Financial Service Center of Ohio, LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 3
- Last 12 months
- 72.2%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Financial Service Center of Ohio, LLC ranks #3004 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 6th percentile in the 100+ complaint peer group.
- Payday loan, title l…
- most-complained product
- OH
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Financial Service Center of Ohio, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
72.2% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 4 |
| 2021 | 1 |
| 2024 | 2 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Service Center of Ohio, LLC
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Financial Service Center of Ohio, LLC, with consumers across the country filing against it. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Financial Service Center of Ohio, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Financial Service Center of Ohio, LLC have?
The CFPB has logged 18 complaints against Financial Service Center of Ohio, LLC to date, of which 3 came in over the last 12 months.
Does Financial Service Center of Ohio, LLC respond to complaints on time?
Financial Service Center of Ohio, LLC's CFPB timely-response rate is 72.2%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Financial Service Center of Ohio, LLC?
Among all products tied to Financial Service Center of Ohio, LLC, "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Financial Service Center of Ohio, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Financial Service Center of Ohio, LLC - see all issues and counts above.
How do I file a complaint against Financial Service Center of Ohio, LLC?
You can file a complaint against Financial Service Center of Ohio, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Service Center of Ohio, LLC?
Consumers in 4 states and territories have filed complaints about Financial Service Center of Ohio, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.