CFPB Consumer Complaint Profile

Gitsit Solutions, LLC.

What 122 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

122
Total complaints
3
Last 12 months
96.7%
Timely response
29
States affected

The verdict

Gitsit Solutions, LLC. ranks #1223 of 3,848 financial companies by CFPB complaint volume, with 122 complaints on record. It answers 96.7% of complaints on time — above the 93% median for companies with 100+ complaints.

#1223
of 3,848 companies by volume
96.7%
answered on time
Mortgage
most-complained product
29
states with complaints
Gitsit Solutions, LLC. timely response rate 96.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Conventional home mortgage 38
Mortgage — Other mortgage 21
Mortgage — Conventional fixed mortgage 20
Mortgage — FHA mortgage 19
Debt collection — Mortgage debt 6
Mortgage — Other type of mortgage 6
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 4
Debt collection — Mortgage 2
Mortgage — Conventional adjustable mortgage (ARM) 2
Mortgage — VA mortgage 1

Top Issues

1.Loan modification,collection,foreclosure 37
2.Struggling to pay mortgage 34
3.Trouble during payment process 13
4.Loan servicing, payments, escrow account 12
5.Application, originator, mortgage broker 4
6.Attempts to collect debt not owed 4
7.Incorrect information on your report 3
8.Problem with a credit reporting company's investigation into an existing problem 3
9.Applying for a mortgage or refinancing an existing mortgage 2
10.Communication tactics 2

Complaints by Year

Year Complaints
2012 1
2013 9
2014 11
2015 18
2016 16
2017 16
2018 12
2019 11
2020 3
2021 5
2022 5
2023 9
2024 3
2025 2
2026 1

Complaints by State (Top 15)

Texas 13
Florida 13
New York 12
New Jersey 10
California 9
Michigan 7
Pennsylvania 7
Illinois 7
North Carolina 5
Tennessee 4
Massachusetts 4
Georgia 4
Missouri 3
Maryland 3
South Carolina 3

Company Responses

Closed with explanation 117
Untimely response 3
Closed 2

What the CFPB Complaint Record Shows for Gitsit Solutions, LLC.

The CFPB Consumer Complaint Database has logged 122 complaints against Gitsit Solutions, LLC. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Gitsit Solutions, LLC.'s timely response rate stands at 96.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 22% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Gitsit Solutions, LLC. have?

Gitsit Solutions, LLC. has 122 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Gitsit Solutions, LLC. respond to complaints on time?

Gitsit Solutions, LLC. has a 96.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Gitsit Solutions, LLC.?

The most complained-about product for Gitsit Solutions, LLC. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Gitsit Solutions, LLC.?

The most common issue reported by consumers about Gitsit Solutions, LLC. is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.

How do I file a complaint against Gitsit Solutions, LLC.?

You can file a complaint against Gitsit Solutions, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Gitsit Solutions, LLC.?

Consumers in 29 states and territories have filed complaints about Gitsit Solutions, LLC. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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