CFPB Consumer Complaint Profile

Go Capital Holdings, LLC

Consumers have filed 205 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

205
Total complaints
Above average
68
Last 12 months
95.6%
Timely response
Below median
29
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Go Capital Holdings, LLC has accumulated 205 complaints, placing it #912 by volume. On-time replies land at 95.6%, the 32nd percentile for the 100+ complaint peer group.

#912
of 3,843 companies by volume
95.6%
on time (32nd pctile)
Credit reporting or …
most-complained product
29
states with complaints
D
PlainCredit Trust Score
41/100
Go Capital Holdings, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.6%
Share of complaints answered within the CFPB response window
Dispute Rate C- 14.8%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Go Capital Holdings, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.6% Around the middle higher than 32% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 9 in 2024 to 48 in 2025 (2024 → 2025).

See the full year-over-year release diff

Go Capital Holdings, LLC timely response rate 95.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 76
Vehicle loan or lease - Loan 36
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 33
Consumer Loan - Vehicle loan 24
Debt collection - Auto debt 19
Debt collection - I do not know 6
Debt collection - Auto 3
Vehicle loan or lease - Lease 3
Credit card or prepaid card - General-purpose prepaid card 1
Credit card or prepaid card - General-purpose credit card or charge card 1

Top Issues

1.Improper use of your report 65
2.Incorrect information on your report 39
3.Managing the loan or lease 19
4.Struggling to pay your loan 14
5.Attempts to collect debt not owed 11
6.Problem with a credit reporting company's investigation into an existing problem 11
7.Getting a loan or lease 7
8.Problems when you are unable to pay 6
9.Written notification about debt 6
10.Taking out the loan or lease 4

Complaints by Year

Year Complaints
2015 6
2016 20
2017 23
2018 18
2019 11
2020 9
2021 17
2022 10
2023 7
2024 9
2025 48
2026year in progress 27

Complaints by State (Top 15)

Georgia 49
Florida 26
Illinois 24
Texas 19
North Carolina 11
Mississippi 8
Alabama 7
Pennsylvania 6
Indiana 6
South Carolina 5
Louisiana 5
California 5
Virginia 5
Ohio 4
Arkansas 4

Company Responses

Closed with explanation 194
In progress 11

What the CFPB Complaint Record Shows for Go Capital Holdings, LLC

Go Capital Holdings, LLC carries 205 complaints in the CFPB's database, 68 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Go Capital Holdings, LLC posts a 95.6% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 14.8% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Go Capital Holdings, LLC have?

Go Capital Holdings, LLC has 205 total consumer complaints filed with the CFPB, with 68 filed in the last 12 months.

Does Go Capital Holdings, LLC respond to complaints on time?

CFPB complaints against Go Capital Holdings, LLC draw a 95.6% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Go Capital Holdings, LLC?

The most complained-about product for Go Capital Holdings, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Go Capital Holdings, LLC?

"Improper use of your report" is the single most frequently cited issue in complaints against Go Capital Holdings, LLC - see all issues and counts above.

How do I file a complaint against Go Capital Holdings, LLC?

You can file a complaint against Go Capital Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Go Capital Holdings, LLC?

The CFPB has recorded complaints against Go Capital Holdings, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Go Capital Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026