CFPB Consumer Complaint Profile
Golden Title Loans LLC
What 16 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 2
- Last 12 months
- 81.3%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Golden Title Loans LLC ranks #3154 of 3,843 financial companies by CFPB complaint volume, with 16 complaints on record. On-time replies land at 81.3%, the 10th percentile for the 100+ complaint peer group.
- #3154
- of 3,843 companies by volume
- 81.3%
- on time (10th pctile)
- Payday loan, title l…
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Golden Title Loans LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.3% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Golden Title Loans LLC
Golden Title Loans LLC carries 16 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Struggling to pay your loan" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Golden Title Loans LLC's timely response rate stands at 81.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 12.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Golden Title Loans LLC have?
16 complaints have been filed against Golden Title Loans LLC with the CFPB overall - 2 of them in the past year.
Does Golden Title Loans LLC respond to complaints on time?
Golden Title Loans LLC has a 81.3% timely response rate to CFPB complaints.
What product generates the most complaints for Golden Title Loans LLC?
The most complained-about product for Golden Title Loans LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Golden Title Loans LLC?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Golden Title Loans LLC - see all issues and counts above.
How do I file a complaint against Golden Title Loans LLC?
You can file a complaint against Golden Title Loans LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Golden Title Loans LLC?
The CFPB has recorded complaints against Golden Title Loans LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Golden Title Loans LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.