CFPB Consumer Complaint Profile
Granite State Management & Resources
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 134
- Total complaints
- Mid-range
- 0
- Last 12 months
- 95.5%
- Timely response
- Below median
- 35
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Granite State Management & Resources places #1164 by volume. On response speed it sits at the 31st percentile among companies with 100+ complaints.
- Student loan
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Granite State Management & Resources vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.5% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2019 to 2020 complete years
- Annual CFPB complaint volume moved from 33 in 2019 to 10 in 2020 (2019 → 2020).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 4 |
| 2013 | 7 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 18 |
| 2017 | 25 |
| 2018 | 31 |
| 2019 | 33 |
| 2020 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Granite State Management & Resources
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Granite State Management & Resources, with consumers across the country filing against it. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Granite State Management & Resources: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.1% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Granite State Management & Resources have?
The CFPB has logged 134 complaints against Granite State Management & Resources to date, of which 0 came in over the last 12 months.
Does Granite State Management & Resources respond to complaints on time?
Granite State Management & Resources has a 95.5% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Granite State Management & Resources?
"Student loan" draws more CFPB complaints against Granite State Management & Resources than any other product - see the full breakdown above.
What is the most common complaint issue with Granite State Management & Resources?
The most common issue reported by consumers about Granite State Management & Resources is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against Granite State Management & Resources?
You can file a complaint against Granite State Management & Resources directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Granite State Management & Resources?
The CFPB has recorded complaints against Granite State Management & Resources from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.