CFPB Consumer Complaint Profile
Greater Suburban Acceptance Corporation
Consumers have filed 18 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 5
- Last 12 months
- 88.9%
- Timely response
- Bottom quartile
- 4
- States affected
The verdict
Greater Suburban Acceptance Corporation ranks #3004 of 3,843 financial companies by CFPB complaint volume, with 18 complaints on record. It posts a 88.9% on-time response rate, the 16th percentile among companies with 100+ complaints.
- #3004
- of 3,843 companies by volume
- 88.9%
- on time (16th pctile)
- Credit reporting or …
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greater Suburban Acceptance Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.9% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greater Suburban Acceptance Corporation
The CFPB Consumer Complaint Database has logged 18 complaints against Greater Suburban Acceptance Corporation overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Greater Suburban Acceptance Corporation draw a 88.9% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 5.6%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greater Suburban Acceptance Corporation have?
The CFPB has logged 18 complaints against Greater Suburban Acceptance Corporation to date, of which 5 came in over the last 12 months.
Does Greater Suburban Acceptance Corporation respond to complaints on time?
Greater Suburban Acceptance Corporation's CFPB timely-response rate is 88.9%.
What product generates the most complaints for Greater Suburban Acceptance Corporation?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Greater Suburban Acceptance Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Greater Suburban Acceptance Corporation?
The most common issue reported by consumers about Greater Suburban Acceptance Corporation is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Greater Suburban Acceptance Corporation?
You can file a complaint against Greater Suburban Acceptance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greater Suburban Acceptance Corporation?
Greater Suburban Acceptance Corporation has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Greater Suburban Acceptance Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.