CFPB Consumer Complaint Profile
GVA Holdings, LLC
What 730 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 730
- Total complaints
- Above average
- 106
- Last 12 months
- 95.2%
- Timely response
- Below median
- 48
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, GVA Holdings, LLC has accumulated 730 complaints, placing it #404 by volume. Its on-time response rate is 95.2%, the 30th percentile among companies with 100+ complaints.
- #404
- of 3,843 companies by volume
- 95.2%
- on time (30th pctile)
- Payday loan, title l…
- most-complained product
- 48
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
GVA Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.2% Around the middle higher than 30% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 72 in 2024 to 107 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 43 |
| 2015 | 60 |
| 2016 | 62 |
| 2017 | 80 |
| 2018 | 72 |
| 2019 | 50 |
| 2020 | 36 |
| 2021 | 33 |
| 2022 | 43 |
| 2023 | 41 |
| 2024 | 72 |
| 2025 | 107 |
| 2026year in progress | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for GVA Holdings, LLC
GVA Holdings, LLC carries 730 complaints in the CFPB's database, 106 of them filed within the past 12 months. Consumers spanning 48 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
GVA Holdings, LLC's timely response rate stands at 95.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 10.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 12.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does GVA Holdings, LLC have?
The CFPB has logged 730 complaints against GVA Holdings, LLC to date, of which 106 came in over the last 12 months.
Does GVA Holdings, LLC respond to complaints on time?
GVA Holdings, LLC has a 95.2% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for GVA Holdings, LLC?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against GVA Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with GVA Holdings, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against GVA Holdings, LLC - see all issues and counts above.
How do I file a complaint against GVA Holdings, LLC?
You can file a complaint against GVA Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about GVA Holdings, LLC?
GVA Holdings, LLC has drawn CFPB complaints from 48 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for GVA Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.9% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does GVA Holdings, LLC have?
The CFPB has logged 730 complaints against GVA Holdings, LLC to date, of which 106 came in over the last 12 months.
Does GVA Holdings, LLC respond to complaints on time?
GVA Holdings, LLC has a 95.2% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for GVA Holdings, LLC?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against GVA Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with GVA Holdings, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against GVA Holdings, LLC - see all issues and counts above.
How do I file a complaint against GVA Holdings, LLC?
You can file a complaint against GVA Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about GVA Holdings, LLC?
GVA Holdings, LLC has drawn CFPB complaints from 48 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.