CFPB Consumer Complaint Profile
GVA Holdings, LLC
What 730 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 730
- Total complaints
- 106
- Last 12 months
- 95.2%
- Timely response
- 48
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, GVA Holdings, LLC has accumulated 730 complaints, placing it #404 by volume. Its on-time response rate is 95.2%, ahead of the 93% median among companies with 100+ complaints.
- #404
- of 3,848 companies by volume
- 95.2%
- answered on time
- Payday loan, title l…
- most-complained product
- 48
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 43 |
| 2015 | 60 |
| 2016 | 62 |
| 2017 | 80 |
| 2018 | 72 |
| 2019 | 50 |
| 2020 | 36 |
| 2021 | 33 |
| 2022 | 43 |
| 2023 | 41 |
| 2024 | 72 |
| 2025 | 107 |
| 2026 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for GVA Holdings, LLC
GVA Holdings, LLC carries 730 complaints in the CFPB's database, 106 of them filed within the past 12 months. Consumers spanning 48 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
GVA Holdings, LLC's timely response rate stands at 95.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 10.9% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 12.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does GVA Holdings, LLC have?
The CFPB has logged 730 complaints against GVA Holdings, LLC to date, of which 106 came in over the last 12 months.
Does GVA Holdings, LLC respond to complaints on time?
GVA Holdings, LLC has a 95.2% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for GVA Holdings, LLC?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against GVA Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with GVA Holdings, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against GVA Holdings, LLC - see all issues and counts above.
How do I file a complaint against GVA Holdings, LLC?
You can file a complaint against GVA Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about GVA Holdings, LLC?
GVA Holdings, LLC has drawn CFPB complaints from 48 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~730)
Also handles Payday loan, title loan, or personal loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.