CFPB Consumer Complaint Profile
Harley Davidson Financial Services Inc
Behind the 778 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 778
- Total complaints
- Among the highest
- 183
- Last 12 months
- 99.4%
- Timely response
- Above median
- 47
- States affected
The verdict
Harley Davidson Financial Services Inc ranks #390 of 3,843 financial companies by CFPB complaint volume, with 778 complaints on record. It posts a 99.4% on-time response rate, the 69th percentile among companies with 100+ complaints.
- #390
- of 3,843 companies by volume
- 99.4%
- on time (69th pctile)
- Vehicle loan or lease
- most-complained product
- 47
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Harley Davidson Financial Services Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 85 in 2024 to 164 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 7 |
| 2014 | 22 |
| 2015 | 29 |
| 2016 | 30 |
| 2017 | 37 |
| 2018 | 71 |
| 2019 | 42 |
| 2020 | 65 |
| 2021 | 44 |
| 2022 | 41 |
| 2023 | 88 |
| 2024 | 85 |
| 2025 | 164 |
| 2026year in progress | 52 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Harley Davidson Financial Services Inc
Harley Davidson Financial Services Inc carries 778 complaints in the CFPB's database, 183 of them filed within the past 12 months. Consumers spanning 47 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Harley Davidson Financial Services Inc posts a 99.4% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 25.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Harley Davidson Financial Services Inc have?
778 complaints have been filed against Harley Davidson Financial Services Inc with the CFPB overall - 183 of them in the past year.
Does Harley Davidson Financial Services Inc respond to complaints on time?
Harley Davidson Financial Services Inc has a 99.4% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Harley Davidson Financial Services Inc?
The most complained-about product for Harley Davidson Financial Services Inc is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with Harley Davidson Financial Services Inc?
Consumers most often cite "Incorrect information on your report" when complaining about Harley Davidson Financial Services Inc; the full issue list with counts is above.
How do I file a complaint against Harley Davidson Financial Services Inc?
You can file a complaint against Harley Davidson Financial Services Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Harley Davidson Financial Services Inc?
The CFPB has recorded complaints against Harley Davidson Financial Services Inc from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Harley Davidson Financial Services Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25.3% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.