CFPB Consumer Complaint Profile

Hawk Inc

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

16
Total complaints
Below average
5
Last 12 months
100%
Timely response
Top decile
2
States affected

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The verdict

Hawk Inc ranks #3154 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Payday loan, title l…
most-complained product
SC
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
66/100
Hawk Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Hawk Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Payday loan, title loan, or personal loan - Personal line of credit 3
Debt collection - I do not know 3
Consumer Loan - Installment loan 2
Payday loan, title loan, personal loan, or advance loan - Installment loan 2
Payday loan, title loan, or personal loan - Installment loan 2
Credit reporting or other personal consumer reports - Credit reporting 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Payday loan debt 1

Top Issues

1.Struggling to pay your loan 3
2.Problems when you are unable to pay 2
3.Took or threatened to take negative or legal action 2
4.Problem when making payments 2
5.Improper use of your report 2
6.Problem with additional add-on products or services 1
7.Incorrect information on your report 1
8.Charged fees or interest you didn't expect 1
9.Communication tactics 1
10.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2016 1
2017 1
2018 2
2019 2
2020 1
2021 1
2023 2
2025 6

Complaints by State (Top 15)

South Carolina 15
Georgia 1

Company Responses

Closed with explanation 16

What the CFPB Complaint Record Shows for Hawk Inc

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Hawk Inc, with consumers across the country filing against it. "Payday loan, title loan, or personal loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Struggling to pay your loan," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Hawk Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Payday loan, title loan, or personal loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Hawk Inc have?

16 complaints have been filed against Hawk Inc with the CFPB overall - 5 of them in the past year.

Does Hawk Inc respond to complaints on time?

CFPB complaints against Hawk Inc draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Hawk Inc?

The most complained-about product for Hawk Inc is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Hawk Inc?

The most common issue reported by consumers about Hawk Inc is "Struggling to pay your loan." All complaint issues are listed above with their counts.

How do I file a complaint against Hawk Inc?

You can file a complaint against Hawk Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Hawk Inc?

Consumers in 2 states and territories have filed complaints about Hawk Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Hawk Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.