CFPB Consumer Complaint Profile

High Performance Capital

Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

20
Total complaints
Mid-range
1
Last 12 months
40%
Timely response
Bottom decile
6
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, High Performance Capital has accumulated 20 complaints, placing it #2861 by volume. It posts a 40% on-time response rate, the 2nd percentile among companies with 100+ complaints.

#2861
of 3,843 companies by volume
40%
on time (2nd pctile)
Credit reporting, cr…
most-complained product
6
states with complaints
F
PlainCredit Trust Score
34/100
High Performance Capital · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 40.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

High Performance Capital vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

40% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

High Performance Capital timely response rate 40.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 8
Vehicle loan or lease - Loan 6
Debt collection - Auto debt 4
Consumer Loan - Installment loan 1
Vehicle loan or lease - Lease 1

Top Issues

1.Incorrect information on your report 7
2.Problems at the end of the loan or lease 2
3.Problem with a credit reporting company's investigation into an existing problem 2
4.Managing the loan or lease 2
5.Attempts to collect debt not owed 2
6.Written notification about debt 2
7.Struggling to pay your loan 1
8.Improper use of your report 1
9.Taking out the loan or lease 1

Complaints by Year

Year Complaints
2015 1
2017 1
2018 2
2019 2
2020 3
2021 7
2022 2
2023 1
2026year in progress 1

Complaints by State (Top 15)

Nevada 7
California 7
Arizona 2
Florida 2
Utah 1
Texas 1

Company Responses

Closed with explanation 19
Untimely response 1

What the CFPB Complaint Record Shows for High Performance Capital

The CFPB Consumer Complaint Database has logged 20 complaints against High Performance Capital overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, High Performance Capital posts a 40% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does High Performance Capital have?

20 complaints have been filed against High Performance Capital with the CFPB overall - 1 of them in the past year.

Does High Performance Capital respond to complaints on time?

High Performance Capital's CFPB timely-response rate is 40%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for High Performance Capital?

Among all products tied to High Performance Capital, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with High Performance Capital?

Consumers most often cite "Incorrect information on your report" when complaining about High Performance Capital; the full issue list with counts is above.

How do I file a complaint against High Performance Capital?

You can file a complaint against High Performance Capital directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about High Performance Capital?

High Performance Capital has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for High Performance Capital: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026