CFPB Consumer Complaint Profile

Innovate Managed Holdings, LLC

208 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

208
Total complaints
Above average
23
Last 12 months
55.3%
Timely response
Bottom decile
30
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Innovate Managed Holdings, LLC has accumulated 208 complaints, placing it #906 by volume. It posts a 55.3% on-time response rate, the 3rd percentile among companies with 100+ complaints.

#906
of 3,843 companies by volume
55.3%
on time (3rd pctile)
Vehicle loan or lease
most-complained product
30
states with complaints
F
PlainCredit Trust Score
39/100
Innovate Managed Holdings, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 55.3%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.4%
Share of complaints closed with monetary or non-monetary relief

Innovate Managed Holdings, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

55.3% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Innovate Managed Holdings, LLC timely response rate 55.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 78
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 67
Credit reporting or other personal consumer reports - Credit reporting 19
Debt collection - Auto debt 18
Vehicle loan or lease - Lease 11
Consumer Loan - Vehicle loan 4
Debt collection - I do not know 4
Consumer Loan - Vehicle lease 2
Debt collection - Other debt 1
Payday loan, title loan, or personal loan - Title loan 1

Top Issues

1.Incorrect information on your report 48
2.Managing the loan or lease 44
3.Improper use of your report 38
4.Problems at the end of the loan or lease 18
5.Attempts to collect debt not owed 16
6.Repossession 8
7.Unable to get your credit report or credit score 6
8.Getting a loan or lease 5
9.Struggling to pay your loan 4
10.Problem with a credit reporting company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2016 4
2017 19
2018 13
2019 9
2020 9
2021 18
2022 47
2023 45
2024 17
2025 24
2026year in progress 3

Complaints by State (Top 15)

Florida 42
Texas 34
Georgia 23
Illinois 12
California 10
Pennsylvania 9
Tennessee 9
Maryland 7
South Carolina 7
Arizona 6
Alabama 5
New York 5
Nevada 4
New Jersey 4
Washington 3

Company Responses

Closed with explanation 198
Closed with non-monetary relief 5
Untimely response 3
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Innovate Managed Holdings, LLC

Innovate Managed Holdings, LLC carries 208 complaints in the CFPB's database, 23 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Innovate Managed Holdings, LLC's timely response rate stands at 55.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 14.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 3.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Innovate Managed Holdings, LLC have?

Innovate Managed Holdings, LLC has 208 total consumer complaints filed with the CFPB, with 23 filed in the last 12 months.

Does Innovate Managed Holdings, LLC respond to complaints on time?

CFPB complaints against Innovate Managed Holdings, LLC draw a 55.3% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Innovate Managed Holdings, LLC?

Among all products tied to Innovate Managed Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Innovate Managed Holdings, LLC?

The most common issue reported by consumers about Innovate Managed Holdings, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Innovate Managed Holdings, LLC?

You can file a complaint against Innovate Managed Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Innovate Managed Holdings, LLC?

The CFPB has recorded complaints against Innovate Managed Holdings, LLC from 30 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Innovate Managed Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026