CFPB Consumer Complaint Profile

Iowa Student Loan Liquidity Corporation

What 219 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

219
Total complaints
Above average
26
Last 12 months
100%
Timely response
Top decile
38
States affected

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The verdict

Iowa Student Loan Liquidity Corporation ranks #868 of 3,843 financial companies by CFPB complaint volume, with 219 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#868
of 3,843 companies by volume
100%
on time (86th pctile)
Student loan
most-complained product
38
states with complaints
B-
PlainCredit Trust Score
67/100
Iowa Student Loan Liquidity Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.6%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.4%
Share of complaints closed with monetary or non-monetary relief

Iowa Student Loan Liquidity Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Iowa Student Loan Liquidity Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Student loan - Private student loan 55
Student loan - Non-federal student loan 51
Student loan - Federal student loan servicing 40
Credit reporting or other personal consumer reports - Credit reporting 26
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 20
Debt collection - Private student loan debt 14
Debt collection - Non-federal student loan 4
Debt collection - Federal student loan debt 4
Debt collection - I do not know 3
Debt collection - Other debt 1

Top Issues

1.Dealing with your lender or servicer 51
2.Incorrect information on your report 31
3.Dealing with my lender or servicer 31
4.Struggling to repay your loan 21
5.Can't repay my loan 12
6.Repaying your loan 11
7.Improper use of your report 9
8.Attempts to collect debt not owed 9
9.Problem with a credit reporting company's investigation into an existing problem 8
10.Problem with a company's investigation into an existing problem 7

Complaints by Year

Year Complaints
2012 11
2013 5
2014 17
2015 13
2016 11
2017 16
2018 13
2019 7
2020 7
2021 20
2022 20
2023 23
2024 21
2025 26
2026year in progress 9

Complaints by State (Top 15)

Iowa 58
Illinois 16
Texas 13
California 13
Minnesota 12
Florida 10
Georgia 8
New York 7
North Carolina 6
Montana 5
Colorado 5
Maryland 5
Washington 5
Michigan 5
Tennessee 4

Company Responses

Closed with explanation 216
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Iowa Student Loan Liquidity Corporation

219 complaints against Iowa Student Loan Liquidity Corporation appear in the CFPB record, including 26 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Inside that category, "Dealing with your lender or servicer" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Iowa Student Loan Liquidity Corporation draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 15.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 1.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Iowa Student Loan Liquidity Corporation have?

219 complaints have been filed against Iowa Student Loan Liquidity Corporation with the CFPB overall - 26 of them in the past year.

Does Iowa Student Loan Liquidity Corporation respond to complaints on time?

Iowa Student Loan Liquidity Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Iowa Student Loan Liquidity Corporation?

Among all products tied to Iowa Student Loan Liquidity Corporation, "Student loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Iowa Student Loan Liquidity Corporation?

The most common issue reported by consumers about Iowa Student Loan Liquidity Corporation is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.

How do I file a complaint against Iowa Student Loan Liquidity Corporation?

You can file a complaint against Iowa Student Loan Liquidity Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Iowa Student Loan Liquidity Corporation?

The CFPB has recorded complaints against Iowa Student Loan Liquidity Corporation from 38 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Iowa Student Loan Liquidity Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (15.6% here).

Also handles Student loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Iowa Student Loan Liquidity Corporation have?

219 complaints have been filed against Iowa Student Loan Liquidity Corporation with the CFPB overall - 26 of them in the past year.

Does Iowa Student Loan Liquidity Corporation respond to complaints on time?

Iowa Student Loan Liquidity Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Iowa Student Loan Liquidity Corporation?

Among all products tied to Iowa Student Loan Liquidity Corporation, "Student loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Iowa Student Loan Liquidity Corporation?

The most common issue reported by consumers about Iowa Student Loan Liquidity Corporation is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.

How do I file a complaint against Iowa Student Loan Liquidity Corporation?

You can file a complaint against Iowa Student Loan Liquidity Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Iowa Student Loan Liquidity Corporation?

The CFPB has recorded complaints against Iowa Student Loan Liquidity Corporation from 38 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Iowa Student Loan Liquidity Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.