CFPB Consumer Complaint Profile
Kentucky Housing Corporation
Consumers have filed 57 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 57
- Total complaints
- Mid-range
- 11
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 3
- States affected
The verdict
Kentucky Housing Corporation ranks #1717 of 3,843 financial companies by CFPB complaint volume, with 57 complaints on record. It posts a 89.5% on-time response rate, the 17th percentile among companies with 100+ complaints.
- #1717
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Mortgage
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kentucky Housing Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 4 |
| 2023 | 8 |
| 2024 | 11 |
| 2025 | 12 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kentucky Housing Corporation
57 complaints against Kentucky Housing Corporation appear in the CFPB record, including 11 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Kentucky Housing Corporation's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 28.6% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kentucky Housing Corporation have?
Kentucky Housing Corporation has 57 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.
Does Kentucky Housing Corporation respond to complaints on time?
Kentucky Housing Corporation has a 89.5% timely response rate to CFPB complaints.
What product generates the most complaints for Kentucky Housing Corporation?
"Mortgage" draws more CFPB complaints against Kentucky Housing Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Kentucky Housing Corporation?
Consumers most often cite "Trouble during payment process" when complaining about Kentucky Housing Corporation; the full issue list with counts is above.
How do I file a complaint against Kentucky Housing Corporation?
You can file a complaint against Kentucky Housing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kentucky Housing Corporation?
Kentucky Housing Corporation has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kentucky Housing Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Kentucky Housing Corporation have?
Kentucky Housing Corporation has 57 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.
Does Kentucky Housing Corporation respond to complaints on time?
Kentucky Housing Corporation has a 89.5% timely response rate to CFPB complaints.
What product generates the most complaints for Kentucky Housing Corporation?
"Mortgage" draws more CFPB complaints against Kentucky Housing Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Kentucky Housing Corporation?
Consumers most often cite "Trouble during payment process" when complaining about Kentucky Housing Corporation; the full issue list with counts is above.
How do I file a complaint against Kentucky Housing Corporation?
You can file a complaint against Kentucky Housing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kentucky Housing Corporation?
Kentucky Housing Corporation has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.