CFPB Consumer Complaint Profile
La Casa Bonita Investments
Consumers have filed 32 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 32
- Total complaints
- Mid-range
- 0
- Last 12 months
- 12.5%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
La Casa Bonita Investments ranks #2270 of 3,843 financial companies by CFPB complaint volume, with 32 complaints on record. On-time replies land at 12.5%, the 1st percentile for the 100+ complaint peer group.
- #2270
- of 3,843 companies by volume
- 12.5%
- on time (1st pctile)
- Student loan
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
La Casa Bonita Investments vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
12.5% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 13 |
| 2020 | 10 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for La Casa Bonita Investments
La Casa Bonita Investments carries 32 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against La Casa Bonita Investments draw a 12.5% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 15.6%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does La Casa Bonita Investments have?
La Casa Bonita Investments has 32 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does La Casa Bonita Investments respond to complaints on time?
La Casa Bonita Investments has a 12.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for La Casa Bonita Investments?
"Student loan" draws more CFPB complaints against La Casa Bonita Investments than any other product - see the full breakdown above.
What is the most common complaint issue with La Casa Bonita Investments?
"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against La Casa Bonita Investments - see all issues and counts above.
How do I file a complaint against La Casa Bonita Investments?
You can file a complaint against La Casa Bonita Investments directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about La Casa Bonita Investments?
La Casa Bonita Investments has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for La Casa Bonita Investments: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does La Casa Bonita Investments have?
La Casa Bonita Investments has 32 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does La Casa Bonita Investments respond to complaints on time?
La Casa Bonita Investments has a 12.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for La Casa Bonita Investments?
"Student loan" draws more CFPB complaints against La Casa Bonita Investments than any other product - see the full breakdown above.
What is the most common complaint issue with La Casa Bonita Investments?
"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against La Casa Bonita Investments - see all issues and counts above.
How do I file a complaint against La Casa Bonita Investments?
You can file a complaint against La Casa Bonita Investments directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about La Casa Bonita Investments?
La Casa Bonita Investments has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.