CFPB Consumer Complaint Profile
Larry H. Miller Group of Companies
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 682
- Total complaints
- Above average
- 338
- Last 12 months
- 100%
- Timely response
- Top decile
- 39
- States affected
The verdict
By CFPB complaint volume, Larry H. Miller Group of Companies is #428 out of 3,843 financial companies. On response speed it sits at the 86th percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- IL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Larry H. Miller Group of Companies vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 195 in 2024 to 356 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 4 |
| 2017 | 12 |
| 2018 | 15 |
| 2019 | 13 |
| 2020 | 1 |
| 2021 | 2 |
| 2023 | 13 |
| 2024 | 195 |
| 2025 | 356 |
| 2026year in progress | 71 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Larry H. Miller Group of Companies
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Larry H. Miller Group of Companies, with consumers across the country filing against it. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Larry H. Miller Group of Companies: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Larry H. Miller Group of Companies have?
682 complaints have been filed against Larry H. Miller Group of Companies with the CFPB overall - 338 of them in the past year.
Does Larry H. Miller Group of Companies respond to complaints on time?
CFPB complaints against Larry H. Miller Group of Companies draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Larry H. Miller Group of Companies?
The most complained-about product for Larry H. Miller Group of Companies is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Larry H. Miller Group of Companies?
"Improper use of your report" is the single most frequently cited issue in complaints against Larry H. Miller Group of Companies - see all issues and counts above.
How do I file a complaint against Larry H. Miller Group of Companies?
You can file a complaint against Larry H. Miller Group of Companies directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Larry H. Miller Group of Companies?
Consumers in 39 states and territories have filed complaints about Larry H. Miller Group of Companies with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.