CFPB Consumer Complaint Profile

LCI Acquisition Inc.

What 2,629 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

2,629
Total complaints
1,258
Last 12 months
96.3%
Timely response
48
States affected

The verdict

LCI Acquisition Inc. ranks #175 of 3,848 financial companies by CFPB complaint volume, with 2,629 complaints on record. It answers 96.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#175
of 3,848 companies by volume
96.3%
answered on time
Credit reporting or …
most-complained product
48
states with complaints
LCI Acquisition Inc. timely response rate 96.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 2,307
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 264
Credit reporting or other personal consumer reports — Other personal consumer report 37
Debt collection — I do not know 10
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 7
Credit card — General-purpose credit card or charge card 2
Money transfer, virtual currency, or money service — International money transfer 1
Debt collection — Credit card debt 1

Top Issues

1.Incorrect information on your report 1,436
2.Problem with fraud alerts or security freezes 446
3.Improper use of your report 423
4.Problem with a company's investigation into an existing problem 212
5.Problem with a credit reporting company's investigation into an existing problem 83
6.Unable to get your credit report or credit score 8
7.Problem with a company's investigation into an existing issue 6
8.Attempts to collect debt not owed 5
9.Took or threatened to take negative or legal action 3
10.False statements or representation 3

Complaints by Year

Year Complaints
2022 1
2023 444
2024 667
2025 1,198
2026 319

Complaints by State (Top 15)

Florida 462
Georgia 328
Texas 212
California 187
Illinois 173
Michigan 136
New York 108
Maryland 106
Mississippi 104
New Jersey 72
Virginia 68
Ohio 68
Pennsylvania 65
North Carolina 50
Missouri 48

Company Responses

Closed with explanation 2,595
In progress 34

What the CFPB Complaint Record Shows for LCI Acquisition Inc.

The CFPB Consumer Complaint Database has logged 2,629 complaints against LCI Acquisition Inc. overall, with 1,258 of those filed in the trailing 12 months. Reports have come from consumers in 48 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

LCI Acquisition Inc.'s timely response rate stands at 96.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does LCI Acquisition Inc. have?

LCI Acquisition Inc. has 2,629 total consumer complaints filed with the CFPB, with 1,258 filed in the last 12 months.

Does LCI Acquisition Inc. respond to complaints on time?

LCI Acquisition Inc. has a 96.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for LCI Acquisition Inc.?

The most complained-about product for LCI Acquisition Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with LCI Acquisition Inc.?

The most common issue reported by consumers about LCI Acquisition Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against LCI Acquisition Inc.?

You can file a complaint against LCI Acquisition Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LCI Acquisition Inc.?

Consumers in 48 states and territories have filed complaints about LCI Acquisition Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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