CFPB Consumer Complaint Profile

Lyon Services Corporation

Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

10
Total complaints
Below average
3
Last 12 months
100%
Timely response
Top decile
6
States affected

The verdict

10 CFPB complaints put Lyon Services Corporation at #3715 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
100%
on time (86th pctile)
Payday loan, title l…
most-complained product
6
states with complaints
B-
PlainCredit Trust Score
66/100
Lyon Services Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Lyon Services Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Lyon Services Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Consumer Loan - Installment loan 2
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1
Payday loan, title loan, or personal loan - Personal line of credit 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Payday loan, title loan, or personal loan - Installment loan 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Getting the loan 3
2.Charged fees or interest you didn't expect 2
3.Getting a line of credit 1
4.Improper use of your report 1
5.Problem with a company's investigation into an existing problem 1
6.Shopping for a loan or lease 1
7.Managing the loan or lease 1

Complaints by Year

Year Complaints
2015 1
2016 1
2020 2
2023 1
2024 2
2025 2
2026year in progress 1

Complaints by State (Top 15)

Florida 4
Arizona 2
Texas 1
California 1
Louisiana 1
Virginia 1

Company Responses

Closed with explanation 10

What the CFPB Complaint Record Shows for Lyon Services Corporation

Lyon Services Corporation carries 10 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Getting the loan," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Lyon Services Corporation draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lyon Services Corporation have?

10 complaints have been filed against Lyon Services Corporation with the CFPB overall - 3 of them in the past year.

Does Lyon Services Corporation respond to complaints on time?

Lyon Services Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Lyon Services Corporation?

Among all products tied to Lyon Services Corporation, "Payday loan, title loan, personal loan, or advance loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Lyon Services Corporation?

"Getting the loan" is the single most frequently cited issue in complaints against Lyon Services Corporation - see all issues and counts above.

How do I file a complaint against Lyon Services Corporation?

You can file a complaint against Lyon Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lyon Services Corporation?

The CFPB has recorded complaints against Lyon Services Corporation from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Lyon Services Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Payday loan, title loan, personal loan, or advance loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Lyon Services Corporation have?

10 complaints have been filed against Lyon Services Corporation with the CFPB overall - 3 of them in the past year.

Does Lyon Services Corporation respond to complaints on time?

Lyon Services Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Lyon Services Corporation?

Among all products tied to Lyon Services Corporation, "Payday loan, title loan, personal loan, or advance loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Lyon Services Corporation?

"Getting the loan" is the single most frequently cited issue in complaints against Lyon Services Corporation - see all issues and counts above.

How do I file a complaint against Lyon Services Corporation?

You can file a complaint against Lyon Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lyon Services Corporation?

The CFPB has recorded complaints against Lyon Services Corporation from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Lyon Services Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.