CFPB Consumer Complaint Profile

MarkOne Holdings, LLC

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

57
Total complaints
Mid-range
5
Last 12 months
36.8%
Timely response
Bottom decile
15
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, MarkOne Holdings, LLC places #1717 by volume. Its on-time response record is at the 2nd percentile among companies with 100+ complaints.

Consumer Loan
most-complained product
GA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
37/100
MarkOne Holdings, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 36.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 23.8%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 15.8%
Share of complaints closed with monetary or non-monetary relief

MarkOne Holdings, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

36.8% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Consumer Loan - Vehicle loan 15
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 13
Debt collection - I do not know 7
Vehicle loan or lease - Loan 7
Debt collection - Auto debt 4
Debt collection - Other debt 3
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Auto 2
Consumer Loan - Vehicle lease 2
Debt collection - Credit card debt 1

Top Issues

1.Incorrect information on your report 9
2.Managing the loan or lease 8
3.Problems when you are unable to pay 8
4.Attempts to collect debt not owed 6
5.Improper use of your report 3
6.Problem with a credit reporting company's investigation into an existing problem 3
7.Cont'd attempts collect debt not owed 3
8.Struggling to pay your loan 3
9.Taking out the loan or lease 2
10.Took or threatened to take negative or legal action 2

Complaints by Year

Year Complaints
2013 1
2014 5
2015 4
2016 10
2017 7
2018 2
2019 5
2020 4
2021 5
2022 6
2024 2
2025 2
2026year in progress 4

Complaints by State (Top 15)

Georgia 15
Florida 9
Ohio 5
Texas 5
Arizona 4
Maryland 3
North Carolina 3
New Mexico 2
California 2
Pennsylvania 2
South Carolina 1
Nevada 1
West Virginia 1
Idaho 1
Kentucky 1

Company Responses

Untimely response 29
Closed with explanation 19
Closed with non-monetary relief 6
Closed with monetary relief 3

What the CFPB Complaint Record Shows for MarkOne Holdings, LLC

MarkOne Holdings, LLC draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Consumer Loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for MarkOne Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (23.8% here).

Frequently Asked Questions

How many CFPB complaints does MarkOne Holdings, LLC have?

MarkOne Holdings, LLC has 57 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does MarkOne Holdings, LLC respond to complaints on time?

CFPB complaints against MarkOne Holdings, LLC draw a 36.8% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for MarkOne Holdings, LLC?

Among all products tied to MarkOne Holdings, LLC, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with MarkOne Holdings, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against MarkOne Holdings, LLC - see all issues and counts above.

How do I file a complaint against MarkOne Holdings, LLC?

You can file a complaint against MarkOne Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about MarkOne Holdings, LLC?

The CFPB has recorded complaints against MarkOne Holdings, LLC from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

MarkOne Holdings, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.