CFPB Consumer Complaint Profile
MarkOne Holdings, LLC
What 57 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 57
- Total complaints
- Mid-range
- 5
- Last 12 months
- 36.8%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, MarkOne Holdings, LLC has accumulated 57 complaints, placing it #1717 by volume. Its on-time response rate is 36.8%, the 2nd percentile among companies with 100+ complaints.
- #1717
- of 3,843 companies by volume
- 36.8%
- on time (2nd pctile)
- Consumer Loan
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
MarkOne Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
36.8% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 4 |
| 2016 | 10 |
| 2017 | 7 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 6 |
| 2024 | 2 |
| 2025 | 2 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for MarkOne Holdings, LLC
MarkOne Holdings, LLC carries 57 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. "Consumer Loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, MarkOne Holdings, LLC posts a 36.8% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 23.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 15.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does MarkOne Holdings, LLC have?
MarkOne Holdings, LLC has 57 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does MarkOne Holdings, LLC respond to complaints on time?
CFPB complaints against MarkOne Holdings, LLC draw a 36.8% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for MarkOne Holdings, LLC?
Among all products tied to MarkOne Holdings, LLC, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with MarkOne Holdings, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against MarkOne Holdings, LLC - see all issues and counts above.
How do I file a complaint against MarkOne Holdings, LLC?
You can file a complaint against MarkOne Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MarkOne Holdings, LLC?
The CFPB has recorded complaints against MarkOne Holdings, LLC from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for MarkOne Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (23.8% here).
Also handles Consumer Loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does MarkOne Holdings, LLC have?
MarkOne Holdings, LLC has 57 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does MarkOne Holdings, LLC respond to complaints on time?
CFPB complaints against MarkOne Holdings, LLC draw a 36.8% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for MarkOne Holdings, LLC?
Among all products tied to MarkOne Holdings, LLC, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with MarkOne Holdings, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against MarkOne Holdings, LLC - see all issues and counts above.
How do I file a complaint against MarkOne Holdings, LLC?
You can file a complaint against MarkOne Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MarkOne Holdings, LLC?
The CFPB has recorded complaints against MarkOne Holdings, LLC from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.