CFPB Consumer Complaint Profile
Security National Automotive Acceptance
111 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 111
- Total complaints
- 0
- Last 12 months
- 100%
- Timely response
- 32
- States affected
The verdict
111 CFPB complaints put Security National Automotive Acceptance at #1269 out of 3,848 financial companies ranked by complaint volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1269
- of 3,848 companies by volume
- 100%
- answered on time
- Consumer Loan
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 14 |
| 2016 | 19 |
| 2017 | 26 |
| 2018 | 26 |
| 2019 | 14 |
| 2020 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Security National Automotive Acceptance
111 complaints against Security National Automotive Acceptance appear in the CFPB record, including 0 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Consumer Loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing the loan or lease" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Security National Automotive Acceptance answers 100% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 15.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 14.4% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Security National Automotive Acceptance have?
111 complaints have been filed against Security National Automotive Acceptance with the CFPB overall - 0 of them in the past year.
Does Security National Automotive Acceptance respond to complaints on time?
Security National Automotive Acceptance's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Security National Automotive Acceptance?
"Consumer Loan" draws more CFPB complaints against Security National Automotive Acceptance than any other product - see the full breakdown above.
What is the most common complaint issue with Security National Automotive Acceptance?
Consumers most often cite "Managing the loan or lease" when complaining about Security National Automotive Acceptance; the full issue list with counts is above.
How do I file a complaint against Security National Automotive Acceptance?
You can file a complaint against Security National Automotive Acceptance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Security National Automotive Acceptance?
Consumers in 32 states and territories have filed complaints about Security National Automotive Acceptance with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~111)
Also handles Consumer Loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.