CFPB Consumer Complaint Profile
MCMC Auto LTD
Consumers have filed 64 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 64
- Total complaints
- Mid-range
- 22
- Last 12 months
- 96.9%
- Timely response
- Below median
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, MCMC Auto LTD sits at #1626, with 64 complaints logged. Its on-time response rate is 96.9%, the 39th percentile among companies with 100+ complaints.
- #1626
- of 3,843 companies by volume
- 96.9%
- on time (39th pctile)
- Vehicle loan or lease
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
MCMC Auto LTD vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.9% Around the middle higher than 39% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 10 in 2024 to 25 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 7 |
| 2023 | 4 |
| 2024 | 10 |
| 2025 | 25 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for MCMC Auto LTD
The CFPB Consumer Complaint Database has logged 64 complaints against MCMC Auto LTD overall, with 22 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
MCMC Auto LTD's timely response rate stands at 96.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 3.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does MCMC Auto LTD have?
The CFPB has logged 64 complaints against MCMC Auto LTD to date, of which 22 came in over the last 12 months.
Does MCMC Auto LTD respond to complaints on time?
CFPB complaints against MCMC Auto LTD draw a 96.9% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for MCMC Auto LTD?
"Vehicle loan or lease" draws more CFPB complaints against MCMC Auto LTD than any other product - see the full breakdown above.
What is the most common complaint issue with MCMC Auto LTD?
The most common issue reported by consumers about MCMC Auto LTD is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against MCMC Auto LTD?
You can file a complaint against MCMC Auto LTD directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MCMC Auto LTD?
Consumers in 4 states and territories have filed complaints about MCMC Auto LTD with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for MCMC Auto LTD: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does MCMC Auto LTD have?
The CFPB has logged 64 complaints against MCMC Auto LTD to date, of which 22 came in over the last 12 months.
Does MCMC Auto LTD respond to complaints on time?
CFPB complaints against MCMC Auto LTD draw a 96.9% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for MCMC Auto LTD?
"Vehicle loan or lease" draws more CFPB complaints against MCMC Auto LTD than any other product - see the full breakdown above.
What is the most common complaint issue with MCMC Auto LTD?
The most common issue reported by consumers about MCMC Auto LTD is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against MCMC Auto LTD?
You can file a complaint against MCMC Auto LTD directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MCMC Auto LTD?
Consumers in 4 states and territories have filed complaints about MCMC Auto LTD with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.