CFPB Consumer Complaint Profile
Mei Auto Finance Inc
Consumers have filed 118 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 118
- Total complaints
- Mid-range
- 44
- Last 12 months
- 97.5%
- Timely response
- Below median
- 8
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Mei Auto Finance Inc has accumulated 118 complaints, placing it #1233 by volume. Its on-time response rate is 97.5%, the 43rd percentile among companies with 100+ complaints.
- #1233
- of 3,843 companies by volume
- 97.5%
- on time (43rd pctile)
- Vehicle loan or lease
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mei Auto Finance Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.5% Around the middle higher than 43% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 14 in 2024 to 48 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 7 |
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 9 |
| 2023 | 11 |
| 2024 | 14 |
| 2025 | 48 |
| 2026year in progress | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mei Auto Finance Inc
The CFPB Consumer Complaint Database has logged 118 complaints against Mei Auto Finance Inc overall, with 44 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Mei Auto Finance Inc draw a 97.5% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mei Auto Finance Inc have?
118 complaints have been filed against Mei Auto Finance Inc with the CFPB overall - 44 of them in the past year.
Does Mei Auto Finance Inc respond to complaints on time?
Mei Auto Finance Inc's CFPB timely-response rate is 97.5%. This is considered excellent.
What product generates the most complaints for Mei Auto Finance Inc?
"Vehicle loan or lease" draws more CFPB complaints against Mei Auto Finance Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Mei Auto Finance Inc?
The most common issue reported by consumers about Mei Auto Finance Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Mei Auto Finance Inc?
You can file a complaint against Mei Auto Finance Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mei Auto Finance Inc?
The CFPB has recorded complaints against Mei Auto Finance Inc from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mei Auto Finance Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mei Auto Finance Inc have?
118 complaints have been filed against Mei Auto Finance Inc with the CFPB overall - 44 of them in the past year.
Does Mei Auto Finance Inc respond to complaints on time?
Mei Auto Finance Inc's CFPB timely-response rate is 97.5%. This is considered excellent.
What product generates the most complaints for Mei Auto Finance Inc?
"Vehicle loan or lease" draws more CFPB complaints against Mei Auto Finance Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Mei Auto Finance Inc?
The most common issue reported by consumers about Mei Auto Finance Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Mei Auto Finance Inc?
You can file a complaint against Mei Auto Finance Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mei Auto Finance Inc?
The CFPB has recorded complaints against Mei Auto Finance Inc from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.