CFPB Consumer Complaint Profile
Michael Andrews & Associates LLC
18 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 1
- Last 12 months
- 94.4%
- Timely response
- Below median
- 9
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Michael Andrews & Associates LLC has accumulated 18 complaints, placing it #3004 by volume. Its on-time response rate is 94.4%, the 27th percentile among companies with 100+ complaints.
- #3004
- of 3,843 companies by volume
- 94.4%
- on time (27th pctile)
- Credit reporting, cr…
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Michael Andrews & Associates LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.4% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 4 |
| 2018 | 3 |
| 2019 | 2 |
| 2021 | 2 |
| 2022 | 2 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Michael Andrews & Associates LLC
Michael Andrews & Associates LLC carries 18 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 9 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Michael Andrews & Associates LLC draw a 94.4% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 14.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Michael Andrews & Associates LLC have?
Michael Andrews & Associates LLC has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Michael Andrews & Associates LLC respond to complaints on time?
Michael Andrews & Associates LLC has a 94.4% timely response rate to CFPB complaints.
What product generates the most complaints for Michael Andrews & Associates LLC?
Among all products tied to Michael Andrews & Associates LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Michael Andrews & Associates LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against Michael Andrews & Associates LLC - see all issues and counts above.
How do I file a complaint against Michael Andrews & Associates LLC?
You can file a complaint against Michael Andrews & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michael Andrews & Associates LLC?
The CFPB has recorded complaints against Michael Andrews & Associates LLC from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Michael Andrews & Associates LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Michael Andrews & Associates LLC have?
Michael Andrews & Associates LLC has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Michael Andrews & Associates LLC respond to complaints on time?
Michael Andrews & Associates LLC has a 94.4% timely response rate to CFPB complaints.
What product generates the most complaints for Michael Andrews & Associates LLC?
Among all products tied to Michael Andrews & Associates LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Michael Andrews & Associates LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against Michael Andrews & Associates LLC - see all issues and counts above.
How do I file a complaint against Michael Andrews & Associates LLC?
You can file a complaint against Michael Andrews & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michael Andrews & Associates LLC?
The CFPB has recorded complaints against Michael Andrews & Associates LLC from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.