CFPB Consumer Complaint Profile
Mid-Atlantic Finance Co., Inc.
Consumers have filed 430 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 430
- Total complaints
- Above average
- 135
- Last 12 months
- 97.7%
- Timely response
- Below median
- 35
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Mid-Atlantic Finance Co., Inc. has accumulated 430 complaints, placing it #550 by volume. On-time replies land at 97.7%, the 45th percentile for the 100+ complaint peer group.
- #550
- of 3,843 companies by volume
- 97.7%
- on time (45th pctile)
- Credit reporting or …
- most-complained product
- 35
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mid-Atlantic Finance Co., Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.7% Around the middle higher than 45% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 51 in 2024 to 140 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 18 |
| 2016 | 13 |
| 2017 | 22 |
| 2018 | 16 |
| 2019 | 15 |
| 2020 | 17 |
| 2021 | 41 |
| 2022 | 28 |
| 2023 | 35 |
| 2024 | 51 |
| 2025 | 140 |
| 2026year in progress | 28 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mid-Atlantic Finance Co., Inc.
Mid-Atlantic Finance Co., Inc. carries 430 complaints in the CFPB's database, 135 of them filed within the past 12 months. Consumers spanning 35 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Mid-Atlantic Finance Co., Inc. posts a 97.7% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 25.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mid-Atlantic Finance Co., Inc. have?
The CFPB has logged 430 complaints against Mid-Atlantic Finance Co., Inc. to date, of which 135 came in over the last 12 months.
Does Mid-Atlantic Finance Co., Inc. respond to complaints on time?
CFPB complaints against Mid-Atlantic Finance Co., Inc. draw a 97.7% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Mid-Atlantic Finance Co., Inc.?
Among all products tied to Mid-Atlantic Finance Co., Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Mid-Atlantic Finance Co., Inc.?
The most common issue reported by consumers about Mid-Atlantic Finance Co., Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Mid-Atlantic Finance Co., Inc.?
You can file a complaint against Mid-Atlantic Finance Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Atlantic Finance Co., Inc.?
Mid-Atlantic Finance Co., Inc. has drawn CFPB complaints from 35 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mid-Atlantic Finance Co., Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25.6% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mid-Atlantic Finance Co., Inc. have?
The CFPB has logged 430 complaints against Mid-Atlantic Finance Co., Inc. to date, of which 135 came in over the last 12 months.
Does Mid-Atlantic Finance Co., Inc. respond to complaints on time?
CFPB complaints against Mid-Atlantic Finance Co., Inc. draw a 97.7% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Mid-Atlantic Finance Co., Inc.?
Among all products tied to Mid-Atlantic Finance Co., Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Mid-Atlantic Finance Co., Inc.?
The most common issue reported by consumers about Mid-Atlantic Finance Co., Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Mid-Atlantic Finance Co., Inc.?
You can file a complaint against Mid-Atlantic Finance Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Atlantic Finance Co., Inc.?
Mid-Atlantic Finance Co., Inc. has drawn CFPB complaints from 35 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.