CFPB Consumer Complaint Profile

Midwest Acceptance Corp.

What 73 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

73
Total complaints
Mid-range
14
Last 12 months
97.3%
Timely response
Below median
7
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Midwest Acceptance Corp. sits at #1525, with 73 complaints logged. On-time replies land at 97.3%, the 42nd percentile for the 100+ complaint peer group.

#1525
of 3,843 companies by volume
97.3%
on time (42nd pctile)
Vehicle loan or lease
most-complained product
7
states with complaints
D
PlainCredit Trust Score
43/100
Midwest Acceptance Corp. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 36.4%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.4%
Share of complaints closed with monetary or non-monetary relief

Midwest Acceptance Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.3% Around the middle higher than 42% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Midwest Acceptance Corp. timely response rate 97.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 18
Debt collection - Auto debt 13
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 12
Credit reporting or other personal consumer reports - Credit reporting 11
Consumer Loan - Vehicle loan 6
Debt collection - I do not know 4
Debt collection - Auto 2
Vehicle loan or lease - Lease 2
Consumer Loan - Installment loan 1
Debt collection - Credit card 1

Top Issues

1.Improper use of your report 13
2.Incorrect information on your report 9
3.Managing the loan or lease 7
4.Took or threatened to take negative or legal action 7
5.Struggling to pay your loan 5
6.Attempts to collect debt not owed 4
7.Repossession 4
8.Problems when you are unable to pay 3
9.Communication tactics 3
10.False statements or representation 3

Complaints by Year

Year Complaints
2013 2
2014 2
2015 2
2016 5
2017 5
2018 12
2019 2
2020 7
2021 4
2022 3
2023 3
2024 8
2025 12
2026year in progress 6

Complaints by State (Top 15)

Missouri 52
Illinois 7
Tennessee 4
Florida 4
Texas 2
Georgia 2
Indiana 1

Company Responses

Closed with explanation 72
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Midwest Acceptance Corp.

73 complaints against Midwest Acceptance Corp. appear in the CFPB record, including 14 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Midwest Acceptance Corp. posts a 97.3% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 36.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 1.4%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Midwest Acceptance Corp. have?

Midwest Acceptance Corp. has 73 total consumer complaints filed with the CFPB, with 14 filed in the last 12 months.

Does Midwest Acceptance Corp. respond to complaints on time?

CFPB complaints against Midwest Acceptance Corp. draw a 97.3% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Midwest Acceptance Corp.?

"Vehicle loan or lease" draws more CFPB complaints against Midwest Acceptance Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Midwest Acceptance Corp.?

"Improper use of your report" is the single most frequently cited issue in complaints against Midwest Acceptance Corp. - see all issues and counts above.

How do I file a complaint against Midwest Acceptance Corp.?

You can file a complaint against Midwest Acceptance Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midwest Acceptance Corp.?

The CFPB has recorded complaints against Midwest Acceptance Corp. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Midwest Acceptance Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (36.4% here).

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Midwest Acceptance Corp. have?

Midwest Acceptance Corp. has 73 total consumer complaints filed with the CFPB, with 14 filed in the last 12 months.

Does Midwest Acceptance Corp. respond to complaints on time?

CFPB complaints against Midwest Acceptance Corp. draw a 97.3% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Midwest Acceptance Corp.?

"Vehicle loan or lease" draws more CFPB complaints against Midwest Acceptance Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Midwest Acceptance Corp.?

"Improper use of your report" is the single most frequently cited issue in complaints against Midwest Acceptance Corp. - see all issues and counts above.

How do I file a complaint against Midwest Acceptance Corp.?

You can file a complaint against Midwest Acceptance Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midwest Acceptance Corp.?

The CFPB has recorded complaints against Midwest Acceptance Corp. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Midwest Acceptance Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.