CFPB Consumer Complaint Profile
Mitsubishi Motors North America, Inc.
Behind the 49 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 49
- Total complaints
- Mid-range
- 8
- Last 12 months
- 40.8%
- Timely response
- Bottom decile
- 18
- States affected
The verdict
Mitsubishi Motors North America, Inc. ranks #1855 of 3,843 financial companies by CFPB complaint volume, with 49 complaints on record. It posts a 40.8% on-time response rate, the 2nd percentile among companies with 100+ complaints.
- #1855
- of 3,843 companies by volume
- 40.8%
- on time (2nd pctile)
- Credit reporting, cr…
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mitsubishi Motors North America, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
40.8% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 4 |
| 2018 | 13 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 8 |
| 2024 | 4 |
| 2025 | 4 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mitsubishi Motors North America, Inc.
Mitsubishi Motors North America, Inc. carries 49 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Mitsubishi Motors North America, Inc. draw a 40.8% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mitsubishi Motors North America, Inc. have?
The CFPB has logged 49 complaints against Mitsubishi Motors North America, Inc. to date, of which 8 came in over the last 12 months.
Does Mitsubishi Motors North America, Inc. respond to complaints on time?
Mitsubishi Motors North America, Inc.'s CFPB timely-response rate is 40.8%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Mitsubishi Motors North America, Inc.?
The most complained-about product for Mitsubishi Motors North America, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Mitsubishi Motors North America, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Mitsubishi Motors North America, Inc. - see all issues and counts above.
How do I file a complaint against Mitsubishi Motors North America, Inc.?
You can file a complaint against Mitsubishi Motors North America, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mitsubishi Motors North America, Inc.?
The CFPB has recorded complaints against Mitsubishi Motors North America, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mitsubishi Motors North America, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mitsubishi Motors North America, Inc. have?
The CFPB has logged 49 complaints against Mitsubishi Motors North America, Inc. to date, of which 8 came in over the last 12 months.
Does Mitsubishi Motors North America, Inc. respond to complaints on time?
Mitsubishi Motors North America, Inc.'s CFPB timely-response rate is 40.8%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Mitsubishi Motors North America, Inc.?
The most complained-about product for Mitsubishi Motors North America, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Mitsubishi Motors North America, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Mitsubishi Motors North America, Inc. - see all issues and counts above.
How do I file a complaint against Mitsubishi Motors North America, Inc.?
You can file a complaint against Mitsubishi Motors North America, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mitsubishi Motors North America, Inc.?
The CFPB has recorded complaints against Mitsubishi Motors North America, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.