CFPB Consumer Complaint Profile
National Recoveries, Inc.
What 149 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 149
- Total complaints
- 0
- Last 12 months
- 94%
- Timely response
- 36
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, National Recoveries, Inc. has accumulated 149 complaints, placing it #1101 by volume. It answers 94% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1101
- of 3,848 companies by volume
- 94%
- answered on time
- Student loan
- most-complained product
- 36
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 7 |
| 2015 | 5 |
| 2016 | 12 |
| 2017 | 29 |
| 2018 | 41 |
| 2019 | 34 |
| 2020 | 13 |
| 2021 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Recoveries, Inc.
149 complaints against National Recoveries, Inc. appear in the CFPB record, including 0 from the trailing year. The 36 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, National Recoveries, Inc. answers 94% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Recoveries, Inc. have?
The CFPB has logged 149 complaints against National Recoveries, Inc. to date, of which 0 came in over the last 12 months.
Does National Recoveries, Inc. respond to complaints on time?
National Recoveries, Inc. has a 94% timely response rate to CFPB complaints.
What product generates the most complaints for National Recoveries, Inc.?
Among all products tied to National Recoveries, Inc., "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with National Recoveries, Inc.?
Consumers most often cite "Dealing with your lender or servicer" when complaining about National Recoveries, Inc.; the full issue list with counts is above.
How do I file a complaint against National Recoveries, Inc.?
You can file a complaint against National Recoveries, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Recoveries, Inc.?
The CFPB has recorded complaints against National Recoveries, Inc. from 36 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~149)
Also handles Student loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.