CFPB Consumer Complaint Profile
National Recoveries, Inc.
What 149 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 149
- Total complaints
- Mid-range
- 0
- Last 12 months
- 94%
- Timely response
- Below median
- 36
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, National Recoveries, Inc. has accumulated 149 complaints, placing it #1099 by volume. It posts a 94% on-time response rate, the 26th percentile among companies with 100+ complaints.
- #1099
- of 3,843 companies by volume
- 94%
- on time (26th pctile)
- Student loan
- most-complained product
- 36
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Recoveries, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2020 to 2021 complete years
- Annual CFPB complaint volume moved from 13 in 2020 to 3 in 2021 (2020 → 2021).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 7 |
| 2015 | 5 |
| 2016 | 12 |
| 2017 | 29 |
| 2018 | 41 |
| 2019 | 34 |
| 2020 | 13 |
| 2021 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Recoveries, Inc.
149 complaints against National Recoveries, Inc. appear in the CFPB record, including 0 from the trailing year. The 36 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, National Recoveries, Inc. posts a 94% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Recoveries, Inc. have?
The CFPB has logged 149 complaints against National Recoveries, Inc. to date, of which 0 came in over the last 12 months.
Does National Recoveries, Inc. respond to complaints on time?
National Recoveries, Inc. has a 94% timely response rate to CFPB complaints.
What product generates the most complaints for National Recoveries, Inc.?
Among all products tied to National Recoveries, Inc., "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with National Recoveries, Inc.?
Consumers most often cite "Dealing with your lender or servicer" when complaining about National Recoveries, Inc.; the full issue list with counts is above.
How do I file a complaint against National Recoveries, Inc.?
You can file a complaint against National Recoveries, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Recoveries, Inc.?
The CFPB has recorded complaints against National Recoveries, Inc. from 36 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Recoveries, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.