CFPB Consumer Complaint Profile

Peak Acceptance, LLC.

Behind the 24 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

24
Total complaints
Mid-range
1
Last 12 months
16.7%
Timely response
Bottom decile
7
States affected

The verdict

Peak Acceptance, LLC. ranks #2628 of 3,843 financial companies by CFPB complaint volume, with 24 complaints on record. It posts a 16.7% on-time response rate, the 1st percentile among companies with 100+ complaints.

#2628
of 3,843 companies by volume
16.7%
on time (1st pctile)
Vehicle loan or lease
most-complained product
7
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
32/100
Peak Acceptance, LLC. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 16.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Peak Acceptance, LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

16.7% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Peak Acceptance, LLC. timely response rate 16.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 12
Debt collection - Auto debt 3
Consumer Loan - Vehicle loan 3
Debt collection - Auto 2
Vehicle loan or lease - Lease 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit reporting or other personal consumer reports - Credit reporting 1
Mortgage - Conventional home mortgage 1

Top Issues

1.Incorrect information on your report 5
2.Getting a loan or lease 4
3.False statements or representation 3
4.Managing the loan or lease 3
5.Problems at the end of the loan or lease 2
6.Problem with a credit reporting company's investigation into an existing problem 1
7.Cont'd attempts collect debt not owed 1
8.Took or threatened to take negative or legal action 1
9.Problems when you are unable to pay 1
10.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2015 3
2016 2
2017 2
2018 6
2019 3
2020 3
2021 3
2024 1
2025 1

Complaints by State (Top 15)

Texas 9
Nevada 5
Arizona 3
Georgia 3
Oklahoma 2
Montana 1
Wisconsin 1

Company Responses

Untimely response 14
Closed with explanation 10

What the CFPB Complaint Record Shows for Peak Acceptance, LLC.

Peak Acceptance, LLC. carries 24 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Peak Acceptance, LLC.'s timely response rate stands at 16.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Peak Acceptance, LLC. have?

The CFPB has logged 24 complaints against Peak Acceptance, LLC. to date, of which 1 came in over the last 12 months.

Does Peak Acceptance, LLC. respond to complaints on time?

Peak Acceptance, LLC. has a 16.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Peak Acceptance, LLC.?

Among all products tied to Peak Acceptance, LLC., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Peak Acceptance, LLC.?

The most common issue reported by consumers about Peak Acceptance, LLC. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Peak Acceptance, LLC.?

You can file a complaint against Peak Acceptance, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Peak Acceptance, LLC.?

Peak Acceptance, LLC. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Peak Acceptance, LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Peak Acceptance, LLC. have?

The CFPB has logged 24 complaints against Peak Acceptance, LLC. to date, of which 1 came in over the last 12 months.

Does Peak Acceptance, LLC. respond to complaints on time?

Peak Acceptance, LLC. has a 16.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Peak Acceptance, LLC.?

Among all products tied to Peak Acceptance, LLC., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Peak Acceptance, LLC.?

The most common issue reported by consumers about Peak Acceptance, LLC. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Peak Acceptance, LLC.?

You can file a complaint against Peak Acceptance, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Peak Acceptance, LLC.?

Peak Acceptance, LLC. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Peak Acceptance, LLC.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.