CFPB Consumer Complaint Profile
Peoples Commerce Inc
Consumers have filed 30 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 0
- Last 12 months
- 90%
- Timely response
- Bottom quartile
- 4
- States affected
The verdict
Peoples Commerce Inc ranks #2333 of 3,843 financial companies by CFPB complaint volume, with 30 complaints on record. Its on-time response rate is 90%, the 18th percentile among companies with 100+ complaints.
- #2333
- of 3,843 companies by volume
- 90%
- on time (18th pctile)
- Vehicle loan or lease
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Peoples Commerce Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 8 |
| 2019 | 4 |
| 2020 | 9 |
| 2021 | 4 |
| 2022 | 2 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Peoples Commerce Inc
30 complaints against Peoples Commerce Inc appear in the CFPB record, including 0 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Peoples Commerce Inc's timely response rate stands at 90%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 13.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Peoples Commerce Inc have?
Peoples Commerce Inc has 30 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Peoples Commerce Inc respond to complaints on time?
Peoples Commerce Inc's CFPB timely-response rate is 90%.
What product generates the most complaints for Peoples Commerce Inc?
Among all products tied to Peoples Commerce Inc, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Peoples Commerce Inc?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Peoples Commerce Inc - see all issues and counts above.
How do I file a complaint against Peoples Commerce Inc?
You can file a complaint against Peoples Commerce Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peoples Commerce Inc?
The CFPB has recorded complaints against Peoples Commerce Inc from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Peoples Commerce Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Peoples Commerce Inc have?
Peoples Commerce Inc has 30 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Peoples Commerce Inc respond to complaints on time?
Peoples Commerce Inc's CFPB timely-response rate is 90%.
What product generates the most complaints for Peoples Commerce Inc?
Among all products tied to Peoples Commerce Inc, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Peoples Commerce Inc?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Peoples Commerce Inc - see all issues and counts above.
How do I file a complaint against Peoples Commerce Inc?
You can file a complaint against Peoples Commerce Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peoples Commerce Inc?
The CFPB has recorded complaints against Peoples Commerce Inc from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.