CFPB Consumer Complaint Profile
Porsche Financial Services, Inc.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 237
- Total complaints
- Above average
- 65
- Last 12 months
- 99.6%
- Timely response
- Top decile
- 28
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Porsche Financial Services, Inc. sits at #812. On response speed it sits at the 74th percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Porsche Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.6% Higher than most higher than 74% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 36 in 2024 to 47 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 7 |
| 2018 | 15 |
| 2019 | 11 |
| 2020 | 19 |
| 2021 | 21 |
| 2022 | 18 |
| 2023 | 27 |
| 2024 | 36 |
| 2025 | 47 |
| 2026year in progress | 26 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Porsche Financial Services, Inc.
Porsche Financial Services, Inc. draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Porsche Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (23.1% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Porsche Financial Services, Inc. have?
Porsche Financial Services, Inc. has 237 total consumer complaints filed with the CFPB, with 65 filed in the last 12 months.
Does Porsche Financial Services, Inc. respond to complaints on time?
Porsche Financial Services, Inc. has a 99.6% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Porsche Financial Services, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Porsche Financial Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Porsche Financial Services, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Porsche Financial Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Porsche Financial Services, Inc.?
You can file a complaint against Porsche Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Porsche Financial Services, Inc.?
The CFPB has recorded complaints against Porsche Financial Services, Inc. from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.