CFPB Consumer Complaint Profile

Possible Financial Inc

What 1,847 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

1,847
Total complaints
Among the highest
863
Last 12 months
99.7%
Timely response
Top decile
43
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Possible Financial Inc sits at #217, with 1,847 complaints logged. Its on-time response rate is 99.7%, the 76th percentile among companies with 100+ complaints.

#217
of 3,843 companies by volume
99.7%
on time (76th pctile)
Credit reporting or …
most-complained product
43
states with complaints
B-
PlainCredit Trust Score
66/100
Possible Financial Inc · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B+ 99.7%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 2.6%
Share of complaints closed with monetary or non-monetary relief

Possible Financial Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.7% Top 24% higher than 76% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 405 in 2024 to 773 in 2025 (2024 → 2025).

See the full year-over-year release diff

Possible Financial Inc timely response rate 99.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 817
Debt collection - I do not know 442
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 188
Payday loan, title loan, personal loan, or advance loan - Installment loan 81
Debt collection - Payday loan debt 67
Payday loan, title loan, personal loan, or advance loan - Payday loan 63
Payday loan, title loan, or personal loan - Payday loan 36
Debt collection - Other debt 34
Payday loan, title loan, or personal loan - Installment loan 34
Debt collection - Credit card debt 31

Top Issues

1.Incorrect information on your report 618
2.Attempts to collect debt not owed 258
3.Improper use of your report 218
4.Problem with a company's investigation into an existing problem 205
5.Took or threatened to take negative or legal action 192
6.Written notification about debt 65
7.Problem with a credit reporting company's investigation into an existing problem 64
8.False statements or representation 52
9.Problem when making payments 37
10.Can't contact lender or servicer 19

Complaints by Year

Year Complaints
2019 5
2020 29
2021 80
2022 114
2023 197
2024 405
2025 773
2026year in progress 244

Complaints by State (Top 15)

Texas 625
Florida 294
California 271
Ohio 135
Alabama 55
Louisiana 55
South Carolina 54
Michigan 46
Georgia 29
Tennessee 25
Indiana 25
Missouri 24
Washington 23
Mississippi 22
North Carolina 17

Company Responses

Closed with explanation 1,797
Closed with non-monetary relief 46
Closed with monetary relief 2
In progress 2

What the CFPB Complaint Record Shows for Possible Financial Inc

1,847 complaints against Possible Financial Inc appear in the CFPB record, including 863 from the trailing year. The 43 states and territories represented put this footprint in nationwide territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Possible Financial Inc draw a 99.7% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.6% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Possible Financial Inc have?

The CFPB has logged 1,847 complaints against Possible Financial Inc to date, of which 863 came in over the last 12 months.

Does Possible Financial Inc respond to complaints on time?

Possible Financial Inc has a 99.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Possible Financial Inc?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Possible Financial Inc than any other product - see the full breakdown above.

What is the most common complaint issue with Possible Financial Inc?

Consumers most often cite "Incorrect information on your report" when complaining about Possible Financial Inc; the full issue list with counts is above.

How do I file a complaint against Possible Financial Inc?

You can file a complaint against Possible Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Possible Financial Inc?

Consumers in 43 states and territories have filed complaints about Possible Financial Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Possible Financial Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar complaint volume

Nearest companies by total CFPB complaint count (1,847 here).

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026