CFPB Consumer Complaint Profile

Possible Financial Inc

What 1,847 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

1,847
Total complaints
863
Last 12 months
99.7%
Timely response
43
States affected

The verdict

Possible Financial Inc ranks #217 of 3,848 financial companies by CFPB complaint volume, with 1,847 complaints on record. It answers 99.7% of complaints on time — above the 93% median for companies with 100+ complaints.

#217
of 3,848 companies by volume
99.7%
answered on time
Credit reporting or …
most-complained product
43
states with complaints
Possible Financial Inc timely response rate 99.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 817
Debt collection — I do not know 442
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 188
Payday loan, title loan, personal loan, or advance loan — Installment loan 81
Debt collection — Payday loan debt 67
Payday loan, title loan, personal loan, or advance loan — Payday loan 63
Payday loan, title loan, or personal loan — Payday loan 36
Debt collection — Other debt 34
Payday loan, title loan, or personal loan — Installment loan 34
Debt collection — Credit card debt 31

Top Issues

1.Incorrect information on your report 618
2.Attempts to collect debt not owed 258
3.Improper use of your report 218
4.Problem with a company's investigation into an existing problem 205
5.Took or threatened to take negative or legal action 192
6.Written notification about debt 65
7.Problem with a credit reporting company's investigation into an existing problem 64
8.False statements or representation 52
9.Problem when making payments 37
10.Can't contact lender or servicer 19

Complaints by Year

Year Complaints
2019 5
2020 29
2021 80
2022 114
2023 197
2024 405
2025 773
2026 244

Complaints by State (Top 15)

Texas 625
Florida 294
California 271
Ohio 135
Alabama 55
Louisiana 55
South Carolina 54
Michigan 46
Georgia 29
Tennessee 25
Indiana 25
Missouri 24
Washington 23
Mississippi 22
North Carolina 17

Company Responses

Closed with explanation 1,797
Closed with non-monetary relief 46
Closed with monetary relief 2
In progress 2

What the CFPB Complaint Record Shows for Possible Financial Inc

The CFPB Consumer Complaint Database has logged 1,847 complaints against Possible Financial Inc overall, with 863 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Possible Financial Inc's timely response rate stands at 99.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 2.6% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Possible Financial Inc have?

Possible Financial Inc has 1,847 total consumer complaints filed with the CFPB, with 863 filed in the last 12 months.

Does Possible Financial Inc respond to complaints on time?

Possible Financial Inc has a 99.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Possible Financial Inc?

The most complained-about product for Possible Financial Inc is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Possible Financial Inc?

The most common issue reported by consumers about Possible Financial Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Possible Financial Inc?

You can file a complaint against Possible Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Possible Financial Inc?

Consumers in 43 states and territories have filed complaints about Possible Financial Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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