CFPB Consumer Complaint Profile
Scott Fetzer Financial Group Inc.
What 282 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 282
- Total complaints
- Above average
- 69
- Last 12 months
- 92.2%
- Timely response
- Bottom quartile
- 40
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Scott Fetzer Financial Group Inc. has accumulated 282 complaints, placing it #730 by volume. Its on-time response rate is 92.2%, the 22nd percentile among companies with 100+ complaints.
- #730
- of 3,843 companies by volume
- 92.2%
- on time (22nd pctile)
- Credit reporting, cr…
- most-complained product
- 40
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Scott Fetzer Financial Group Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.2% Among the lowest higher than 22% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 30 in 2024 to 64 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 7 |
| 2016 | 6 |
| 2017 | 10 |
| 2018 | 25 |
| 2019 | 30 |
| 2020 | 20 |
| 2021 | 24 |
| 2022 | 29 |
| 2023 | 19 |
| 2024 | 30 |
| 2025 | 64 |
| 2026year in progress | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Scott Fetzer Financial Group Inc.
The CFPB Consumer Complaint Database has logged 282 complaints against Scott Fetzer Financial Group Inc. overall, with 69 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Scott Fetzer Financial Group Inc. posts a 92.2% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 13.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Scott Fetzer Financial Group Inc. have?
Scott Fetzer Financial Group Inc. has 282 total consumer complaints filed with the CFPB, with 69 filed in the last 12 months.
Does Scott Fetzer Financial Group Inc. respond to complaints on time?
Scott Fetzer Financial Group Inc. has a 92.2% timely response rate to CFPB complaints.
What product generates the most complaints for Scott Fetzer Financial Group Inc.?
Among all products tied to Scott Fetzer Financial Group Inc., "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Scott Fetzer Financial Group Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Scott Fetzer Financial Group Inc.; the full issue list with counts is above.
How do I file a complaint against Scott Fetzer Financial Group Inc.?
You can file a complaint against Scott Fetzer Financial Group Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Scott Fetzer Financial Group Inc.?
Scott Fetzer Financial Group Inc. has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Scott Fetzer Financial Group Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Scott Fetzer Financial Group Inc. have?
Scott Fetzer Financial Group Inc. has 282 total consumer complaints filed with the CFPB, with 69 filed in the last 12 months.
Does Scott Fetzer Financial Group Inc. respond to complaints on time?
Scott Fetzer Financial Group Inc. has a 92.2% timely response rate to CFPB complaints.
What product generates the most complaints for Scott Fetzer Financial Group Inc.?
Among all products tied to Scott Fetzer Financial Group Inc., "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Scott Fetzer Financial Group Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Scott Fetzer Financial Group Inc.; the full issue list with counts is above.
How do I file a complaint against Scott Fetzer Financial Group Inc.?
You can file a complaint against Scott Fetzer Financial Group Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Scott Fetzer Financial Group Inc.?
Scott Fetzer Financial Group Inc. has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.