CFPB Consumer Complaint Profile

Screening Reports Inc.

What 95 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

95
Total complaints
Mid-range
0
Last 12 months
2.1%
Timely response
Bottom decile
23
States affected

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The verdict

Screening Reports Inc. ranks #1357 of 3,843 financial companies by CFPB complaint volume, with 95 complaints on record. On-time replies land at 2.1%, the 0th percentile for the 100+ complaint peer group.

#1357
of 3,843 companies by volume
2.1%
on time (0th pctile)
Credit reporting, cr…
most-complained product
23
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
30/100
Screening Reports Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 2.1%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Screening Reports Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

2.1% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2021 to 2022 complete years

  • Annual CFPB complaint volume moved from 27 in 2021 to 4 in 2022 (2021 → 2022).

See the full year-over-year release diff

Screening Reports Inc. timely response rate 2.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 62
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 22
Credit reporting 11

Top Issues

1.Incorrect information on your report 43
2.Improper use of your report 24
3.Problem with a credit reporting company's investigation into an existing problem 7
4.Incorrect information on credit report 7
5.Problem with fraud alerts or security freezes 4
6.Unable to get your credit report or credit score 3
7.Problem with a company's investigation into an existing issue 2
8.Improper use of my credit report 2
9.Unable to get credit report/credit score 1
10.Identity theft protection or other monitoring services 1

Complaints by Year

Year Complaints
2014 4
2015 2
2016 4
2017 11
2018 18
2019 10
2020 15
2021 27
2022 4

Complaints by State (Top 15)

Georgia 19
Illinois 15
Florida 7
New Jersey 5
Michigan 5
Ohio 5
Delaware 5
New York 4
Tennessee 4
Minnesota 4
Pennsylvania 3
California 3
Indiana 3
Texas 2
Virginia 2

Company Responses

Untimely response 84
Closed with explanation 11

What the CFPB Complaint Record Shows for Screening Reports Inc.

The CFPB Consumer Complaint Database has logged 95 complaints against Screening Reports Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Screening Reports Inc. posts a 2.1% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Screening Reports Inc. have?

The CFPB has logged 95 complaints against Screening Reports Inc. to date, of which 0 came in over the last 12 months.

Does Screening Reports Inc. respond to complaints on time?

Screening Reports Inc. has a 2.1% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Screening Reports Inc.?

"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Screening Reports Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Screening Reports Inc.?

The most common issue reported by consumers about Screening Reports Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Screening Reports Inc.?

You can file a complaint against Screening Reports Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Screening Reports Inc.?

The CFPB has recorded complaints against Screening Reports Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Screening Reports Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Screening Reports Inc. have?

The CFPB has logged 95 complaints against Screening Reports Inc. to date, of which 0 came in over the last 12 months.

Does Screening Reports Inc. respond to complaints on time?

Screening Reports Inc. has a 2.1% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Screening Reports Inc.?

"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Screening Reports Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Screening Reports Inc.?

The most common issue reported by consumers about Screening Reports Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Screening Reports Inc.?

You can file a complaint against Screening Reports Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Screening Reports Inc.?

The CFPB has recorded complaints against Screening Reports Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Screening Reports Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.