CFPB Consumer Complaint Profile
Select Management Resources, LLC
351 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 351
- Total complaints
- Above average
- 35
- Last 12 months
- 96.9%
- Timely response
- Below median
- 38
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Select Management Resources, LLC sits at #628, with 351 complaints logged. Its on-time response rate is 96.9%, the 39th percentile among companies with 100+ complaints.
- #628
- of 3,843 companies by volume
- 96.9%
- on time (39th pctile)
- Payday loan, title l…
- most-complained product
- 38
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Select Management Resources, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.9% Around the middle higher than 39% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 20 in 2024 to 34 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 27 |
| 2015 | 28 |
| 2016 | 40 |
| 2017 | 43 |
| 2018 | 48 |
| 2019 | 31 |
| 2020 | 20 |
| 2021 | 18 |
| 2022 | 5 |
| 2023 | 29 |
| 2024 | 20 |
| 2025 | 34 |
| 2026year in progress | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Select Management Resources, LLC
351 complaints against Select Management Resources, LLC appear in the CFPB record, including 35 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Struggling to pay your loan" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Select Management Resources, LLC posts a 96.9% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 10.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 80.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Select Management Resources, LLC have?
The CFPB has logged 351 complaints against Select Management Resources, LLC to date, of which 35 came in over the last 12 months.
Does Select Management Resources, LLC respond to complaints on time?
Select Management Resources, LLC's CFPB timely-response rate is 96.9%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Select Management Resources, LLC?
The most complained-about product for Select Management Resources, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Select Management Resources, LLC?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Select Management Resources, LLC - see all issues and counts above.
How do I file a complaint against Select Management Resources, LLC?
You can file a complaint against Select Management Resources, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Select Management Resources, LLC?
Consumers in 38 states and territories have filed complaints about Select Management Resources, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Select Management Resources, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.9% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Select Management Resources, LLC have?
The CFPB has logged 351 complaints against Select Management Resources, LLC to date, of which 35 came in over the last 12 months.
Does Select Management Resources, LLC respond to complaints on time?
Select Management Resources, LLC's CFPB timely-response rate is 96.9%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Select Management Resources, LLC?
The most complained-about product for Select Management Resources, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Select Management Resources, LLC?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Select Management Resources, LLC - see all issues and counts above.
How do I file a complaint against Select Management Resources, LLC?
You can file a complaint against Select Management Resources, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Select Management Resources, LLC?
Consumers in 38 states and territories have filed complaints about Select Management Resources, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.