CFPB Consumer Complaint Profile
Sierra Credit Corp
Behind the 22 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 1
- Last 12 months
- 68.2%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
22 CFPB complaints put Sierra Credit Corp at #2732 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 68.2%, the 6th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 68.2%
- on time (6th pctile)
- Credit reporting, cr…
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Sierra Credit Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
68.2% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2016 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 3 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sierra Credit Corp
The CFPB Consumer Complaint Database has logged 22 complaints against Sierra Credit Corp overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Sierra Credit Corp draw a 68.2% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 13.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Sierra Credit Corp have?
The CFPB has logged 22 complaints against Sierra Credit Corp to date, of which 1 came in over the last 12 months.
Does Sierra Credit Corp respond to complaints on time?
Sierra Credit Corp has a 68.2% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Sierra Credit Corp?
The most complained-about product for Sierra Credit Corp is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Sierra Credit Corp?
Consumers most often cite "Incorrect information on your report" when complaining about Sierra Credit Corp; the full issue list with counts is above.
How do I file a complaint against Sierra Credit Corp?
You can file a complaint against Sierra Credit Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Sierra Credit Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Sierra Credit Corp have?
The CFPB has logged 22 complaints against Sierra Credit Corp to date, of which 1 came in over the last 12 months.
Does Sierra Credit Corp respond to complaints on time?
Sierra Credit Corp has a 68.2% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Sierra Credit Corp?
The most complained-about product for Sierra Credit Corp is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Sierra Credit Corp?
Consumers most often cite "Incorrect information on your report" when complaining about Sierra Credit Corp; the full issue list with counts is above.
How do I file a complaint against Sierra Credit Corp?
You can file a complaint against Sierra Credit Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.