CFPB Consumer Complaint Profile
Southwest Funding, Lp
Behind the 22 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 0
- Last 12 months
- 63.6%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Southwest Funding, Lp has accumulated 22 complaints, placing it #2732 by volume. It posts a 63.6% on-time response rate, the 5th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 63.6%
- on time (5th pctile)
- Mortgage
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Southwest Funding, Lp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
63.6% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Southwest Funding, Lp
Southwest Funding, Lp carries 22 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Closing on a mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Southwest Funding, Lp's timely response rate stands at 63.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 28.6% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 13.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Southwest Funding, Lp have?
The CFPB has logged 22 complaints against Southwest Funding, Lp to date, of which 0 came in over the last 12 months.
Does Southwest Funding, Lp respond to complaints on time?
CFPB complaints against Southwest Funding, Lp draw a 63.6% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Southwest Funding, Lp?
"Mortgage" draws more CFPB complaints against Southwest Funding, Lp than any other product - see the full breakdown above.
What is the most common complaint issue with Southwest Funding, Lp?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Southwest Funding, Lp - see all issues and counts above.
How do I file a complaint against Southwest Funding, Lp?
You can file a complaint against Southwest Funding, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Southwest Funding, Lp?
Southwest Funding, Lp has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Southwest Funding, Lp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Southwest Funding, Lp have?
The CFPB has logged 22 complaints against Southwest Funding, Lp to date, of which 0 came in over the last 12 months.
Does Southwest Funding, Lp respond to complaints on time?
CFPB complaints against Southwest Funding, Lp draw a 63.6% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Southwest Funding, Lp?
"Mortgage" draws more CFPB complaints against Southwest Funding, Lp than any other product - see the full breakdown above.
What is the most common complaint issue with Southwest Funding, Lp?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Southwest Funding, Lp - see all issues and counts above.
How do I file a complaint against Southwest Funding, Lp?
You can file a complaint against Southwest Funding, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Southwest Funding, Lp?
Southwest Funding, Lp has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.