CFPB Consumer Complaint Profile
Steward Financial Services LLC
Behind the 40 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 40
- Total complaints
- Mid-range
- 1
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Steward Financial Services LLC sits at #2046, with 40 complaints logged. On-time replies land at 0%, the 0th percentile for the 100+ complaint peer group.
- #2046
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Vehicle loan or lease
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Steward Financial Services LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 10 |
| 2018 | 6 |
| 2019 | 2 |
| 2020 | 13 |
| 2021 | 2 |
| 2023 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Steward Financial Services LLC
40 complaints against Steward Financial Services LLC appear in the CFPB record, including 1 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing the loan or lease" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Steward Financial Services LLC's timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Steward Financial Services LLC have?
Steward Financial Services LLC has 40 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Steward Financial Services LLC respond to complaints on time?
CFPB complaints against Steward Financial Services LLC draw a 0% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Steward Financial Services LLC?
Among all products tied to Steward Financial Services LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Steward Financial Services LLC?
Consumers most often cite "Managing the loan or lease" when complaining about Steward Financial Services LLC; the full issue list with counts is above.
How do I file a complaint against Steward Financial Services LLC?
You can file a complaint against Steward Financial Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Steward Financial Services LLC?
Steward Financial Services LLC has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Steward Financial Services LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Steward Financial Services LLC have?
Steward Financial Services LLC has 40 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Steward Financial Services LLC respond to complaints on time?
CFPB complaints against Steward Financial Services LLC draw a 0% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Steward Financial Services LLC?
Among all products tied to Steward Financial Services LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Steward Financial Services LLC?
Consumers most often cite "Managing the loan or lease" when complaining about Steward Financial Services LLC; the full issue list with counts is above.
How do I file a complaint against Steward Financial Services LLC?
You can file a complaint against Steward Financial Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Steward Financial Services LLC?
Steward Financial Services LLC has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.