CFPB Consumer Complaint Profile

Tebo Financial Services, Inc.

What 49 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

49
Total complaints
5
Last 12 months
98%
Timely response
7
States affected

The verdict

Tebo Financial Services, Inc. ranks #1857 of 3,848 financial companies by CFPB complaint volume, with 49 complaints on record. It answers 98% of complaints on time — above the 93% median for companies with 100+ complaints.

#1857
of 3,848 companies by volume
98%
answered on time
Credit reporting, cr…
most-complained product
7
states with complaints
Tebo Financial Services, Inc. timely response rate 98.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 12
Vehicle loan or lease — Loan 10
Debt collection — Auto debt 8
Consumer Loan — Vehicle loan 6
Credit reporting or other personal consumer reports — Credit reporting 5
Debt collection — Auto 2
Debt collection — I do not know 2
Vehicle loan or lease — Lease 1
Debt collection — Other debt 1
Checking or savings account — Checking account 1

Top Issues

1.Incorrect information on your report 8
2.Attempts to collect debt not owed 6
3.Problem with a credit reporting company's investigation into an existing problem 5
4.Improper use of your report 5
5.Problems when you are unable to pay 4
6.Managing the loan or lease 4
7.Cont'd attempts collect debt not owed 3
8.False statements or representation 3
9.Struggling to pay your loan 3
10.Problem with a company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2012 1
2014 1
2015 4
2016 2
2017 2
2018 8
2020 4
2021 3
2022 2
2023 7
2024 9
2025 5
2026 1

Complaints by State (Top 15)

Ohio 28
Pennsylvania 9
New York 4
Alabama 3
South Carolina 2
Virginia 2
California 1

Company Responses

Closed with explanation 33
Closed with non-monetary relief 15
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Tebo Financial Services, Inc.

The CFPB Consumer Complaint Database has logged 49 complaints against Tebo Financial Services, Inc. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Tebo Financial Services, Inc.'s timely response rate stands at 98%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 22.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 32.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Tebo Financial Services, Inc. have?

Tebo Financial Services, Inc. has 49 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Tebo Financial Services, Inc. respond to complaints on time?

Tebo Financial Services, Inc. has a 98% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Tebo Financial Services, Inc.?

The most complained-about product for Tebo Financial Services, Inc. is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Tebo Financial Services, Inc.?

The most common issue reported by consumers about Tebo Financial Services, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Tebo Financial Services, Inc.?

You can file a complaint against Tebo Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Tebo Financial Services, Inc.?

Consumers in 7 states and territories have filed complaints about Tebo Financial Services, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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