CFPB Consumer Complaint Profile
The LGM Co., Inc.
What 47 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 47
- Total complaints
- Mid-range
- 12
- Last 12 months
- 61.7%
- Timely response
- Bottom decile
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, The LGM Co., Inc. sits at #1895, with 47 complaints logged. It posts a 61.7% on-time response rate, the 4th percentile among companies with 100+ complaints.
- #1895
- of 3,843 companies by volume
- 61.7%
- on time (4th pctile)
- Vehicle loan or lease
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The LGM Co., Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
61.7% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 11 |
| 2024 | 7 |
| 2025 | 10 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The LGM Co., Inc.
The LGM Co., Inc. carries 47 complaints in the CFPB's database, 12 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against The LGM Co., Inc. draw a 61.7% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The LGM Co., Inc. have?
47 complaints have been filed against The LGM Co., Inc. with the CFPB overall - 12 of them in the past year.
Does The LGM Co., Inc. respond to complaints on time?
The LGM Co., Inc. has a 61.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for The LGM Co., Inc.?
The most complained-about product for The LGM Co., Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with The LGM Co., Inc.?
The most common issue reported by consumers about The LGM Co., Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against The LGM Co., Inc.?
You can file a complaint against The LGM Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The LGM Co., Inc.?
Consumers in 6 states and territories have filed complaints about The LGM Co., Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The LGM Co., Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The LGM Co., Inc. have?
47 complaints have been filed against The LGM Co., Inc. with the CFPB overall - 12 of them in the past year.
Does The LGM Co., Inc. respond to complaints on time?
The LGM Co., Inc. has a 61.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for The LGM Co., Inc.?
The most complained-about product for The LGM Co., Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with The LGM Co., Inc.?
The most common issue reported by consumers about The LGM Co., Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against The LGM Co., Inc.?
You can file a complaint against The LGM Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The LGM Co., Inc.?
Consumers in 6 states and territories have filed complaints about The LGM Co., Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.